Terrible establishment.

This establishment is a * and not ****. As advertised on the web. Very misleading. Broken cupboard doors. Curtains that don't close, microwave doesn't work with wrong turntable and burnt inside, coffee machine doesn't work. safe in the room doesn't open. You have to ask for towels, and they are hard and rough, extra bed was requested , 2 sofas were pushed together , not a sofa bed with a thin duvet, no pillows. Sheets are wrinkled , not ironed, soap or hand wash was not new or sealed. From a previous guest. Toilet paper was the cheapest they could buy. Terrible, terrible all round. Breakfast was served on chipped crockery and the worst I have tasted. Soft fried eggs were asked for. Hard eggs were received. Toast was burnt. If there are cameras please view footage. It was sent back. The cook in the kitchen is also the maid that cleans the rooms. .