G
Garnier
Unclaimed Business
G
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-34
Recommended: Unlikely
Review Distribution
1.8|6 Reviews
May '25 - Apr '26
5(16.7%)
4(0%)
3(0%)
2(16.7%)
1(66.7%)
5(16.7%)
4(0%)
3(0%)
2(16.7%)
1(66.7%)
Frequently Asked Questions About Garnier
Garnier has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Garnier across 55 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCH
Cherisse H
1 reviews | Active since Jan 2020
1 Mar 2026, 05:52
Race-Day Tested and Approved
I decided to try Garnier Men’s Roll-On on the morning of a 10km race — so this wasn’t a normal day at the office, this was a full sweat test. After a grueling 10km, I was completely drenched. Shirt soaked. Proper race conditions. When I got back to the car and took off my shirt to change… I was genuinely shocked. My armpits were completely dry. Not just “not bad” — actually dry. And still smelling fresh. I even asked my wife to double-check because I couldn’t believe it myself. She was just as surprised. For something I app**** once in the morning before an intense race, this exceeded expectations. Definitely race-day approved. Highly recommended for anyone who sweats hard — whether it’s gym, running, or just a long workday.
Helpful (0)
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Cherisse H
1 reviews | Active since Jan 2020
1 Mar 2026, 05:52
Race-Day Tested and Approved
I decided to try Garnier Men’s Roll-On on the morning of a 10km race — so this wasn’t a normal day at the office, this was a full sweat test. After a grueling 10km, I was completely drenched. Shirt soaked. Proper race conditions. When I got back to the car and took off my shirt to change… I was genuinely shocked. My armpits were completely dry. Not just “not bad” — actually dry. And still smelling fresh. I even asked my wife to double-check because I couldn’t believe it myself. She was just as surprised. For something I app**** once in the morning before an intense race, this exceeded expectations. Definitely race-day approved. Highly recommended for anyone who sweats hard — whether it’s gym, running, or just a long workday.
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Replies (0)nF
nqobile F
1 reviews | Active since Jan 2020
20 Jan 2026, 07:00
Zero rating for garnier products
Last year I started using your day and night vitamin serum and it was treating my dark spots well up until I bought it again in may and I had an allergic reaction whereby my face was swollen, itching, red and made my skid very dry, I then reported this on hello Peter and a lady by the name of “ Theresa Gwangwa” rep**** to me via email and asked that I send “Contact number Batch codes Full products names of products used Proof of purchase” Of which I did but she never got back to me after I sent all of this. I then threw away those products which made me angry and left me heart broken that I wasted my money, in October I went to buy the same products again and this time around nothing happened, I then thought maybe the batch I bought in May was *******ed in a way. I used those products till they were finished. In December 2026 I bought the products again and guess what it gave me an allergic reaction again and this time it was worse cause my eyes were so big I couldn’t even see when driving. Can someone please plain why this is happening cause it doesn’t make sense to me, if I could attach my pictures id do so , so that you can see how I looked like in December. Your products are label as “tested to be used on all skin types” so why am i allergic to it and why advertise tha it’s for all skin types if its not
Helpful (0)
|Replies (0)nF
nqobile F
1 reviews | Active since Jan 2020
20 Jan 2026, 07:00
Zero rating for garnier products
Last year I started using your day and night vitamin serum and it was treating my dark spots well up until I bought it again in may and I had an allergic reaction whereby my face was swollen, itching, red and made my skid very dry, I then reported this on hello Peter and a lady by the name of “ Theresa Gwangwa” rep**** to me via email and asked that I send “Contact number Batch codes Full products names of products used Proof of purchase” Of which I did but she never got back to me after I sent all of this. I then threw away those products which made me angry and left me heart broken that I wasted my money, in October I went to buy the same products again and this time around nothing happened, I then thought maybe the batch I bought in May was *******ed in a way. I used those products till they were finished. In December 2026 I bought the products again and guess what it gave me an allergic reaction again and this time it was worse cause my eyes were so big I couldn’t even see when driving. Can someone please plain why this is happening cause it doesn’t make sense to me, if I could attach my pictures id do so , so that you can see how I looked like in December. Your products are label as “tested to be used on all skin types” so why am i allergic to it and why advertise tha it’s for all skin types if its not
0
Replies (0)TM
THULISILE M
1 reviews | Active since Jan 2020
8 Jan 2026, 21:09
Confirmation Message *Business Name:* Garnier *Rating:* 1 out of 5 *Review:* Subject: Urgent Complaint Dear Garnier Customer Service, I am writing to express my disappointment with one of your products, the Anti-Perspirant, which I purchased on Janu
Confirmation Message *Business Name:* Garnier *Rating:* 1 out of 5 *Review:* Subject: Urgent Complaint Dear Garnier Customer Service, I am writing to express my disappointment with one of your products, the Anti-Perspirant, which I purchased on January 8, 2026, at Shoprite in C*****dene around 18:50. Upon opening the product, I noticed that it is only half full, despite being sealed. I find it frustrating to have to deal with a defective product, and I do not have the time to return it to the store. What is value for money This experience has diminished my trust in your brand, and I would appreciate a prompt resolution to this matter. Thank you for addressing my concerns as soon as possible. Sincerely, Grace Conract no : 0713771684
Helpful (0)
|Replies (0)TM
THULISILE M
1 reviews | Active since Jan 2020
8 Jan 2026, 21:09
Confirmation Message *Business Name:* Garnier *Rating:* 1 out of 5 *Review:* Subject: Urgent Complaint Dear Garnier Customer Service, I am writing to express my disappointment with one of your products, the Anti-Perspirant, which I purchased on Janu
Confirmation Message *Business Name:* Garnier *Rating:* 1 out of 5 *Review:* Subject: Urgent Complaint Dear Garnier Customer Service, I am writing to express my disappointment with one of your products, the Anti-Perspirant, which I purchased on January 8, 2026, at Shoprite in C*****dene around 18:50. Upon opening the product, I noticed that it is only half full, despite being sealed. I find it frustrating to have to deal with a defective product, and I do not have the time to return it to the store. What is value for money This experience has diminished my trust in your brand, and I would appreciate a prompt resolution to this matter. Thank you for addressing my concerns as soon as possible. Sincerely, Grace Conract no : 0713771684
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Replies (0)LF
Lauren F
1 reviews | Active since Jan 2020
16 Dec 2025, 18:43
Garnier Shampoo/Conditioner & Blackheads
Garnier Ultimate Blends Shampoo & Conditioner Illuminator (Colour) I genuinely don’t understand how a shampoo and conditioner can make my hair look greasier than before I washed it, but here we are. Every single time I use this, I end up with a weird oily patch right on the top of my head after washing and drying. Not during. Not the next day. Immediately. Did I miss the memo where this product secretly doubles as scalp oil? Am I supposed to shampoo only the ends and pray? Completely defeats the purpose of washing your hair. My colour isn’t “illuminated” — it’s just slick. Hard pass. Garnier Pure Active Charcoal 3-in-1 (Blackheads) What even is this product supposed to be? A mask? A glue experiment? A patience test? App**** the correct amount and still had to peel it off bit by tiny bit like I was shedding a bad sunburn. Water alone does nothing, so now I’m scrubbing my face with a cloth and wet wipes like I’ve made a terrible life choice. And the best part? It doesn’t even work. Blackheads still very much present. All this effort for absolutely zero results. If your idea of skincare is aggressive removal followed by disappointment, this might be for you.
Helpful (0)
|Replies (0)LF
Lauren F
1 reviews | Active since Jan 2020
16 Dec 2025, 18:43
Garnier Shampoo/Conditioner & Blackheads
Garnier Ultimate Blends Shampoo & Conditioner Illuminator (Colour) I genuinely don’t understand how a shampoo and conditioner can make my hair look greasier than before I washed it, but here we are. Every single time I use this, I end up with a weird oily patch right on the top of my head after washing and drying. Not during. Not the next day. Immediately. Did I miss the memo where this product secretly doubles as scalp oil? Am I supposed to shampoo only the ends and pray? Completely defeats the purpose of washing your hair. My colour isn’t “illuminated” — it’s just slick. Hard pass. Garnier Pure Active Charcoal 3-in-1 (Blackheads) What even is this product supposed to be? A mask? A glue experiment? A patience test? App**** the correct amount and still had to peel it off bit by tiny bit like I was shedding a bad sunburn. Water alone does nothing, so now I’m scrubbing my face with a cloth and wet wipes like I’ve made a terrible life choice. And the best part? It doesn’t even work. Blackheads still very much present. All this effort for absolutely zero results. If your idea of skincare is aggressive removal followed by disappointment, this might be for you.
0
Replies (0)GM
Glenda M
1 reviews | Active since Jan 2020
5 Aug 2025, 07:20
Facial products
The products are really good make your skin glow, the problem is when you stop using them. I’ve been using the charcoal 3in 1 and the vitamin C serum and the night one at night . Due to unforeseen circumstances I couldn’t afford to buy them for 2 months now and my face is looking like hell. The glow is gone . I have a bit of a rash and I hate it .
Helpful (0)
|Replies (0)GM
Glenda M
1 reviews | Active since Jan 2020
5 Aug 2025, 07:20
Facial products
The products are really good make your skin glow, the problem is when you stop using them. I’ve been using the charcoal 3in 1 and the vitamin C serum and the night one at night . Due to unforeseen circumstances I couldn’t afford to buy them for 2 months now and my face is looking like hell. The glow is gone . I have a bit of a rash and I hate it .
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Replies (0)nF
nqobile F
1 reviews | Active since Jan 2020
22 Jul 2025, 08:42
Not satisfied at all
I bought the even and bright vitamin C booster serum. Batch code 3610340666971 I bought the even and bright night booster serum. Batch code 360054256165 (28Y300) , I’ve used the day serum for more than 3 months and then I saw the night serum I then though I’d try it out but it gave me an allergic reaction which I then escalated via email and got a response saying to send my proof of payment along with the names of the products I bought and the batch numbers of which I did and till today no response from garnier. I’m very dissatisfied cause your products are advertised to be used by all skin types but it was not the case. My face was swollen , itchy and very dry and peeled of
Helpful (0)
|Replies (0)nF
nqobile F
1 reviews | Active since Jan 2020
22 Jul 2025, 08:42
Not satisfied at all
I bought the even and bright vitamin C booster serum. Batch code 3610340666971 I bought the even and bright night booster serum. Batch code 360054256165 (28Y300) , I’ve used the day serum for more than 3 months and then I saw the night serum I then though I’d try it out but it gave me an allergic reaction which I then escalated via email and got a response saying to send my proof of payment along with the names of the products I bought and the batch numbers of which I did and till today no response from garnier. I’m very dissatisfied cause your products are advertised to be used by all skin types but it was not the case. My face was swollen , itchy and very dry and peeled of
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Replies (0)RD
Raeesa D
1 reviews | Active since Jan 2020
4 Nov 2024, 10:02
Garnier Nutrisse Ultra Color
I recently purchased a hair color by Garnier Nutrisse. It was most disappointing. I paid R160 for a product that just keeps washing off and colored my pillow cases, duvet, bath sheets etc. Had I wanted an 'inferior' product I would have purchased a Chinese one serving the same purpose at R20!!!!
Helpful (0)
|Replies (0)RD
Raeesa D
1 reviews | Active since Jan 2020
4 Nov 2024, 10:02
Garnier Nutrisse Ultra Color
I recently purchased a hair color by Garnier Nutrisse. It was most disappointing. I paid R160 for a product that just keeps washing off and colored my pillow cases, duvet, bath sheets etc. Had I wanted an 'inferior' product I would have purchased a Chinese one serving the same purpose at R20!!!!
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
28 Oct 2024, 07:03
GARNIER NUTRISSE HAIR COLOUR CHANGES
I have used Garnier Nutrisse and absolutely loved the color and condition it left my hair in, but for some reason the last two applications the color has changed and did not take on my hair despite leaving it on my roots for 45 minutes. (I use the 4 1/2 Medium dark brown). The color on the last two boxes I used came out noticably lighter than past applications. Disappointed with the results and afraid to buy again in case I experience the same bad results.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
28 Oct 2024, 07:03
GARNIER NUTRISSE HAIR COLOUR CHANGES
I have used Garnier Nutrisse and absolutely loved the color and condition it left my hair in, but for some reason the last two applications the color has changed and did not take on my hair despite leaving it on my roots for 45 minutes. (I use the 4 1/2 Medium dark brown). The color on the last two boxes I used came out noticably lighter than past applications. Disappointed with the results and afraid to buy again in case I experience the same bad results.
0
Replies (0)