HORROR EXPERIENCE WITH GAS GURU

We had a Gas installation done - all R40 000 paid for in full - by the Gas "Guru". From day one we had problems and empty promises by Jason and Joan Janssen. It is now 2 months after the so-called Guru has "completed" his installation, which is nothing more than sub-standard material and workmanship. After several phone calls, WhatsApps and e-mails to Jason and Joan we ended up contracting another gas company, Gas Line, to repair the leaks in our kitchen. This after breaking out new tiles, taking out half of our new (R450k) kitchen, breaking through new-built walls and lifting paving in a new house (to install new piping) we are now living in for 2 months only. Today we are still without a certificate (and without insurance on the house!!!) from Gas Guru, this after several requests to Jason, who is now totally ignoring our calls and WhatsApps. We ended up today giving our lawyer instruction to proceed with legal action against Gas Guru, for what is is worth to this ignorant company and the Joans's. Our bill for repairing damages is in excess of R10 000, and the Gas Guru is on the run.

Furthermore, instead of using Class 1 copper piping, Mr. Janssen decided to rather use normal copper water piping (!!!) on certain sections which does not comply to regulation at all. Obviously by using non-compliant material is much more profitable for Mr. & Mrs. Janssen, regardless the safety & well-being of their clients.

Take my advise and do not do business with Gas Guru. Anyone is welcome to contact me ( ********** 065) or to come and visit my premises in Woodhill to see for yourself how it should not be done

The Gas "Guru" should change it's name to the Gas Gremlin rather