GM
Gas Matters Pty Ltd
Unclaimed Business
GM
Gas Matters Pty Ltd
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#5Ranked In Home Services
0 NPSUnlikely
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSM
SM
Stephen M
1 reviews | Active since Jan 2020
7 Jul 2023, 09:45
Disastrous Experience with Gas Matters - Stay Away!
I had an incredibly disappointing experience with Gas Matters and David. The gas geyser he installed for my specific setup turned out to be completely incorrect and unsuitable. As a result, I’ve been enduring lukewarm baths and low-pressure showers ever since. It’s a nightmare! What’s worse is David’s complete lack of professionalism and accountability. He promised to call me the next day to address the issue, but he never bothered to pick up any of my calls, despite me trying over ten times. I even resorted to sending him ten WhatsApp messages, and not a single reply was received. It’s clear that customer service is not a priority for him. To top it all off, David was remarkably prompt in collecting the final payment, even before properly testing the system. It’s a blatant disregard for the quality of his work and the satisfaction of his customers. Based on my experience, I strongly advise against using David or Gas Matters for any gas installation needs. The subpar installation, lack of communication, and overall poor service are a recipe for frustration and disappointment. Save yourself the trouble and find a reliable and competent gas installer elsewhere.
Helpful (0)
|Replies (0)SM
Stephen M
1 reviews | Active since Jan 2020
7 Jul 2023, 09:45
Disastrous Experience with Gas Matters - Stay Away!
I had an incredibly disappointing experience with Gas Matters and David. The gas geyser he installed for my specific setup turned out to be completely incorrect and unsuitable. As a result, I’ve been enduring lukewarm baths and low-pressure showers ever since. It’s a nightmare! What’s worse is David’s complete lack of professionalism and accountability. He promised to call me the next day to address the issue, but he never bothered to pick up any of my calls, despite me trying over ten times. I even resorted to sending him ten WhatsApp messages, and not a single reply was received. It’s clear that customer service is not a priority for him. To top it all off, David was remarkably prompt in collecting the final payment, even before properly testing the system. It’s a blatant disregard for the quality of his work and the satisfaction of his customers. Based on my experience, I strongly advise against using David or Gas Matters for any gas installation needs. The subpar installation, lack of communication, and overall poor service are a recipe for frustration and disappointment. Save yourself the trouble and find a reliable and competent gas installer elsewhere.
0
Replies (0)