G&
Gate & Door Control
Claimed Business
G&
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNS
Neil S
1 reviews | Active since Jan 2020
22 Oct 2023, 04:51
Horrible experience - stay away from this supplier !!
Horrible experience with this company. Spent over 100k on 3 premium garage doors for my new home . Excuses started thereafter. Late installation and they damaged the doors by dropping them on installation. The actual installation was not done correctly also. Numerous lies, broken promises and excuses thereafter for almost a year!! Even blaming me for damaging the doors at one point to try get out of the damaged doors they caused. Fortunate had written and photographic evidence to back me up. They lodged insurance claims then ignoredme thereafter for months. 2 staff members left and I had to explain all issues yet again to Vanessa which was mostly clueless but gloats about how long they are in business - in a demeaning manner. They then Blamed centurion motors, load shedding, staffing issues, manufacturer etc as excuses and 10 + months later never bothered to resolve my issues leaving me no option but to eventually hire someone else to fix the problems. Owner and wife Brad talk a big talk and belittle you by saying they have hundreds of installations and “big” corporate clients. Owner Brad finally contacted me and promised to solve the issues the next day and never bothered to get back to me - yet again!! Don’t ever pay upfront, in full, for services which is what this company requires then messes you around and will leave you out of pocket - Stay away!
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Neil S
1 reviews | Active since Jan 2020
22 Oct 2023, 04:51
Horrible experience - stay away from this supplier !!
Horrible experience with this company. Spent over 100k on 3 premium garage doors for my new home . Excuses started thereafter. Late installation and they damaged the doors by dropping them on installation. The actual installation was not done correctly also. Numerous lies, broken promises and excuses thereafter for almost a year!! Even blaming me for damaging the doors at one point to try get out of the damaged doors they caused. Fortunate had written and photographic evidence to back me up. They lodged insurance claims then ignoredme thereafter for months. 2 staff members left and I had to explain all issues yet again to Vanessa which was mostly clueless but gloats about how long they are in business - in a demeaning manner. They then Blamed centurion motors, load shedding, staffing issues, manufacturer etc as excuses and 10 + months later never bothered to resolve my issues leaving me no option but to eventually hire someone else to fix the problems. Owner and wife Brad talk a big talk and belittle you by saying they have hundreds of installations and “big” corporate clients. Owner Brad finally contacted me and promised to solve the issues the next day and never bothered to get back to me - yet again!! Don’t ever pay upfront, in full, for services which is what this company requires then messes you around and will leave you out of pocket - Stay away!
0
Replies (0)PP
Paul P
1 reviews | Active since Jan 2020
7 Jul 2021, 12:25
Rare excellent service!
It is sadly rare to receive efficient, friendly service these days but that is exactly what GDC offer. Quotes were provided (and revised) promptly and clearly, queries were efficiently dealt with, after order the planning of the works was done quickly and I was kept informed of progress, the work was done on time and professionally and there was even a follow up to ensure I was satisfied. Well done GDC - and particularly Lauren who was my main point of contact.
Helpful (0)
|Replies (0)PP
Paul P
1 reviews | Active since Jan 2020
7 Jul 2021, 12:25
Rare excellent service!
It is sadly rare to receive efficient, friendly service these days but that is exactly what GDC offer. Quotes were provided (and revised) promptly and clearly, queries were efficiently dealt with, after order the planning of the works was done quickly and I was kept informed of progress, the work was done on time and professionally and there was even a follow up to ensure I was satisfied. Well done GDC - and particularly Lauren who was my main point of contact.
0
Replies (0)