Gateway Clinic Under Umtata General Hospital

We all know that Goverment Department are worse but this one exceeded my expectation. My wife wanted to put this new birth control implant, we get to this gateway clinic in Umtata and all the nurses are sitting and watching TV, this was on Friday. They told us to come back on Tuesday. Tuesday comes we waited till we get help and my wife left in pain because they put it deep. There were complications and we decided to remove it. Today we get there is Friday again and they are watching TV. This time they refuse to help us telling us that all the equipment are sterilized. We asked for the manage, she is on leave and no one is Responsible. My wife left crying on the insensitivity and unprofessionalism of this nurse's. They tried to convince her to take other medication and other alternatives though they know they are not supposed to do that.