Poor service

I went to the guesthouse called polokwane place in Polokwane also known as gateway gateway when I check pictures there, I have many things to raise but I’m failing and I am not enjoying my stay anymore because the manager doesn’t want to assist I feel like I am in jail because the service is not okay I tried to ask the number of their head office the manager refused to give me because I couldn’t fins them on internet and I just found place on polokwane accommodation then I choose it but now I regret my whole week stay is a mess, breakfast is R150 but the breakfast that they give you is like is for a child, and dinner R280 but is like is just a plate you can’t even get full