Worst removal experience ever.

The pricing received was inline with what other companies quoted. David promised that the entire load would fit on one truck. He confirmed on email that they would go back and fetch anything that could not fit at no additional cost. On the day of the move, the people loaded all day. We left early and my son stayed behind to ensure the last items are all loaded and would have travelled to the new house the day after. A while after we left, the driver told the son that the truck is full and he cannot wait anymore and must go. The truck arrived at the new house 1AM in the morning and the company insisted that the truck must be offloaded immediately. I complained with David that it i dark, neighbours next door have a baby and cannot afford noise. They insisted the truck have lights and the people will be quiet, it must be offloaded because of the insurance that expired at 00h00. The people started off loading with their cell phone lights, lot of noise. When it became light at 6 AM, the workers complained they are hungry again and I had to go buy them food AGAIN. I then saw how they bump our furniture against the walls numerous times. Going outside to the truck, I discovered the furniture was not covered in blankets inside the truck, my woodworking stands were opened up and used as tables to stack on. The one electric guitar was lying in the wet grass, fragile labelled boxes stacked on their side with heavy boxes on top of them in the truck. We took photos and send it to David. All this was communicated to David with a last response of "Humble apologies" and " we will come and see you in the week to sort it out" Needless to say we sit with a lot of damage, scratched furniture, broken pottery items and a very peeved wife. And of course no David or company representative. Not to mention that we had to do 3 trips with a rented 6Meter trailer to bring the rest of our belongings to the new house. Be very aware of this company Kobus Coetzee is also never featuring in any correspondence.