Bad communication, good delivery

I created an account just to post this as there were majority bad reviews and it made me stress about my package a little but this courier was actually good. I ordered from Evetech to deliver to Durban and it was picked up by the courier to be transported to Durban on Friday. I have received it at 8:30 am Monday. Although I did not get email updates and their tracking system did not display information so I was worried, when I called at 8am this morning they assisted and confirmed it was out for delivery today. Their delivery was speedy and my package is in good condition, their update and communication system is generally bad but behind the scenes it was good.