Bad service @Gearpro

Gearpro on 1183 umgeni road, Stamford hill Durban, Bad service, they don't provide quotes and estimations, when clients request. They cost us too high and a rip off. They don't take any calls or answer any messages on time. They can't source parts to my hyundai santa fe. They strip other parts of vehicle without clients consent, they don't comply with the cpa act. My vehicle is still on storage, yet nothing was signed and agreed upon storage since I left my vehicle there from day one. It's been over a year now they have my vehicle and illegally holding my vehicle, yet I don't want them to repair my vehicle, they are too costly, only for Labour.. I would never recommend anyone else to this workshop. Pathetic service. There are so many clients vehicles parked there and not yet fixed. They even gave my gearbox without my consent to another company to try an establish the faults. I only signed a job card the day I left the vehicle there, to diagnose and strip vehicle and fault find. Yet they want to charge me an enormous amount to assemble back parts, yet I paid them R2000 upfront. I don't even know if my vehicle is still at their premises in one piece. Yet I'm still paying my insurance on the vehicle,