Gearpro pathetic service!!!!??????

Very inefficient and pathetic service from this company, no written quotes or estimations was given upon sending the vehicle for diagnosis. The owner does not provide good service and does not return any calls and messages, they are rip offs and my vehicle is parked there over a year yet I did not sign or agree upon storage from day one, the owner understood my financial situation and initially advised he won't charge storage, now all of a sudden he wants to charge storage yet he only diagnosed the fault and did not do any repairs, he denied all allegations when questioned by RMI. His business needs to be thoroughly investigated and action must be taken against him, the Ombudsman turned against the rmi recommendation which was one side by the Ombudsman, this workshop did not comply within the cpa act. I want the owner exposed for his wrong doings.