GF
General Finance
Unclaimed Business
GF
General Finance
Unclaimed Business
18 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, General Finance receives largely positive feedback for its loan services and helpful staff. Customers praise individual consultants like Siphiwe Mphiwa, Lyonel, and Kabelo Masemola for their patience and effective problem resolution. Several reviewers express gratitude for student loans and personal loan payouts. However, a recurring negative concern involves unexpected fees, particularly the initiation fee and additional charges not clearly disclosed in terms and conditions, leading some customers to label the experience as dishonest or a potential scam.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
50
Recommended: Very Likely
Review Distribution
2.6|18 Reviews
May '25 - Apr '26
5(46.7%)
4(0%)
3(0%)
2(0%)
1(53.3%)
5(46.7%)
4(0%)
3(0%)
2(0%)
1(53.3%)
Frequently Asked Questions About General Finance
Based on recent customer reviews, General Finance receives largely positive feedback for its loan services and helpful staff. Customers praise individual consultants like Siphiwe Mphiwa, Lyonel, and Kabelo Masemola for their patience and effective problem resolution. Several reviewers express gratitude for student loans and personal loan payouts. However, a recurring negative concern involves unexpected fees, particularly the initiation fee and additional charges not clearly disclosed in terms and conditions, leading some customers to label the experience as dishonest or a potential scam.
General Finance has a TrustIndex of 0 out of 10 on Hellopeter, based on 18 reviews in the last 12 months. Hellopeter has tracked General Finance across 68 total reviews. How is the TrustIndex calculated? →
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKJ
Katlego J
1 reviews | Active since Jan 2020
18 Mar 2026, 20:33
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid. This lack of response and failure to process payouts raises serious concerns about the company’s legitimacy. Please be cautious and avoid investing without proper verification. Contact Nation cyber security UK to assist you with a follow up and recovery of your investments. *+ 4 4 74 6 5 2 8 55 8 4* watsapp
Helpful (0)
|Replies (0)KJ
Katlego J
1 reviews | Active since Jan 2020
18 Mar 2026, 20:33
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid
I invested in an online platform that promised returns, but communication has been extremely poor and withdrawal requests remain unpaid. This lack of response and failure to process payouts raises serious concerns about the company’s legitimacy. Please be cautious and avoid investing without proper verification. Contact Nation cyber security UK to assist you with a follow up and recovery of your investments. *+ 4 4 74 6 5 2 8 55 8 4* watsapp
0
Replies (0)ZF
AM
Alan M
1 reviews | Active since Jan 2020
26 Jan 2026, 11:16
PoP
When I receive an account From ‘A Somebody’, next thing they want PoP. The emphasis is then on me to supply further information which, is often sent with the payment. They take no account of payment for: • My time • Use of my equipment • Use of my computer • Sometimes stationary • Visit to the bank/etc. Often the company/person sending the email can’t be bother to follow their accounting system and its made easier for them by sending a PoP request. I don’t recall this PoP system in any other country except herein SA. In one case when I asked for payment to comply with their PoP they ‘threatened credit restrictions’, whatever that meant. It’s never done graciously only ever threatening. Isn’t it about time to terminate this practice? Even make it illegitimate.
Helpful (0)
|Replies (0)AM
Alan M
1 reviews | Active since Jan 2020
26 Jan 2026, 11:16
PoP
When I receive an account From ‘A Somebody’, next thing they want PoP. The emphasis is then on me to supply further information which, is often sent with the payment. They take no account of payment for: • My time • Use of my equipment • Use of my computer • Sometimes stationary • Visit to the bank/etc. Often the company/person sending the email can’t be bother to follow their accounting system and its made easier for them by sending a PoP request. I don’t recall this PoP system in any other country except herein SA. In one case when I asked for payment to comply with their PoP they ‘threatened credit restrictions’, whatever that meant. It’s never done graciously only ever threatening. Isn’t it about time to terminate this practice? Even make it illegitimate.
0
Replies (0)KM
KENEILWE M
1 reviews | Active since Jan 2020
19 Jan 2026, 08:38
Financial Advice
Lyonel was so helpful I had lot of questions, and he was patient and could explain in a simple language. I am now comfortable and I am able to comfortably undertake what I was scared of in a finance sector. His advises are of good quality to bettering my life.
Helpful (0)
|Replies (0)KM
KENEILWE M
1 reviews | Active since Jan 2020
19 Jan 2026, 08:38
Financial Advice
Lyonel was so helpful I had lot of questions, and he was patient and could explain in a simple language. I am now comfortable and I am able to comfortably undertake what I was scared of in a finance sector. His advises are of good quality to bettering my life.
0
Replies (0)RF
Richard F
1 reviews | Active since Jan 2020
28 Oct 2025, 17:41
Geberal Finance/General Loans- **** False *****sters ****mers and *******lse
General Finance also trading as General Loans is *****sters and ****mers offering "supposed' loans to people with either bad or low credit scores but what they then do after your loan was "approved" they ask you for an Loan Initiation Fee upfront then after you paid them that they ask for another upfront payment this second upfront payment is now supposedly for the funds to be released into your bank account...They are ******* ****mers and *****sters stay as far possible away from them even the address they gave on their website is false the address does exist mind you thats real butb their offices is not situated in that building i did go look it up and there are. no business's trading as General Finance/General Loans they even impersonating a high court judge in their **** loan approved documents they sent me i still have rhem and the proof of the business building where they claim their supposed offices was located in Pretoria which is a huge lie...People be aware of them they are ****mers ********s and *****sters you will not get any loan from them ever
Helpful (0)
|Replies (0)RF
Richard F
1 reviews | Active since Jan 2020
28 Oct 2025, 17:41
Geberal Finance/General Loans- **** False *****sters ****mers and *******lse
General Finance also trading as General Loans is *****sters and ****mers offering "supposed' loans to people with either bad or low credit scores but what they then do after your loan was "approved" they ask you for an Loan Initiation Fee upfront then after you paid them that they ask for another upfront payment this second upfront payment is now supposedly for the funds to be released into your bank account...They are ******* ****mers and *****sters stay as far possible away from them even the address they gave on their website is false the address does exist mind you thats real butb their offices is not situated in that building i did go look it up and there are. no business's trading as General Finance/General Loans they even impersonating a high court judge in their **** loan approved documents they sent me i still have rhem and the proof of the business building where they claim their supposed offices was located in Pretoria which is a huge lie...People be aware of them they are ****mers ********s and *****sters you will not get any loan from them ever
0
Replies (0)MN
DV
Danny V
1 reviews | Active since Jan 2020
9 Sept 2025, 08:38
Shady Company, no fee transparency.
Rather fast acting to get you to fall for their financial assistance. The initial agreement states a specific fee payable, with no additional fees stated under the Terms and Conditions. After making payment, suddenly there's an additional R1999 payable which had never been disclosed at any stage or on the documentation provide. All under the guise of this being refundable. Very shady behaviour, transparency of fees is a requirement in order for the customer to make an informed decision.
Helpful (0)
|Replies (0)DV
Danny V
1 reviews | Active since Jan 2020
9 Sept 2025, 08:38
Shady Company, no fee transparency.
Rather fast acting to get you to fall for their financial assistance. The initial agreement states a specific fee payable, with no additional fees stated under the Terms and Conditions. After making payment, suddenly there's an additional R1999 payable which had never been disclosed at any stage or on the documentation provide. All under the guise of this being refundable. Very shady behaviour, transparency of fees is a requirement in order for the customer to make an informed decision.
0
Replies (0)TF