AM
Alan M
Active since Jan 2023
7
Reviews
0
Industries
Reviews
7 reviews1 month ago
ABSA Frauad
I had my ABSA bank accounts hacked over five weeks ago. It happened, almost immediately after I withdrew cash at the bank. I am 79 years old, so an obvious target for *****sters. I can’t afford to repay the amount ******. Over the past weeks I’ve had to borrow money to survive. Now: • I went to the bank three or four times to ask assistance • The Manager told me to stand in the customer services line • The customer services phone the ***** squad then hand me the phone • I have phoned the ***** squad many times to try to find out what is happening. They elevated it • I phoned the credit card company [British Airways], their support was ‘it’s your problem’! Since when I have tried to pay one of my registered creditors and the name was changed during the transaction What to do. I’m open to advice.
53 replies
2 months ago
ABSA Admin of British Airways Credit Card
I’ve either misplaced or deleted my credit card statement. The BA online service want to know my: • Full Name • Card No • ID • Date of Birth • email That’s not enough to identify me and just send another copy of the credit by email. Nope’ they want to ask me five security questions. I can only ever remember providing ‘their correct’ answers to these questions on one occasion. I know I answer the questions properly but, I can guarantee failure. So it’s off to the branch to get the account ‘unblocked’ again. All this just to get BA to resend the statement, which, initially they do automatically. I need help to understand.
56 replies
3 months ago
PoP
When I receive an account From ‘A Somebody’, next thing they want PoP. The emphasis is then on me to supply further information which, is often sent with the payment. They take no account of payment for: • My time • Use of my equipment • Use of my computer • Sometimes stationary • Visit to the bank/etc. Often the company/person sending the email can’t be bother to follow their accounting system and its made easier for them by sending a PoP request. I don’t recall this PoP system in any other country except herein SA. In one case when I asked for payment to comply with their PoP they ‘threatened credit restrictions’, whatever that meant. It’s never done graciously only ever threatening. Isn’t it about time to terminate this practice? Even make it illegitimate.
0 replies
32 months ago
Discovery and Tiger Wheel and Tiger
What value is there taking a vehicle to Tiger Wheel and Tyre and having the Discovery Insure multipoint check carried out. It seems it is desirable because Discovery require the car to undergo this procedure annually to award ‘points’ for their cash back scheme. What details Discovery require to be completed during the process and to what standards is illusive. Recently having had a car multipoint checked. TWT ****d the multipoint check: it was carried out without a check sheet and it was observed that during the procedure the bonnet of the car was not opened. TWT charge for this multipoint check and furthermore issued an invoice with supplementary, aberrant and inaccurate details on the condition of the cars tyres and charged for work specifically requested not to be carried out. After complaining to TWT, two days later TWT sent a photographic tyre report which bore little resemblance to actuality of the car at the time and clearly was falsified. Previous, now seen, TWT multipoint checks carried out on the same car, show that check sheets had been used in the past. But absent of any comment or detail and clearly show ‘tick and flick’ inspections.
0 replies
39 months ago
Beware of Heathrow Taxi Cabs
On 26th July 2022 I prepaid Heathrow Minicabs £45; via Taxipay. This was for a cab to meet me on 4 August arriving at Heathrow T5 on BA 054:- • I was given a code ---------, as a member on their site • Taxipay were used at the behest of Heathrow Minicabs • All flight and details were given which were acknowledged by email from Heathrow Minicabs. • I spent just over 1 hour looking for their cab service. Eventually on advice by others I was advised to go to ‘level 1’, still no cab, • Following which I searched the taxi and bus areas. • No Heathrow Minicabs were present after an extensive search. I had to make other arrangements to get to Kings X station. After reaching the station some hours later, I then received an SMS letting me know that the cab was on its way. My reply to this message was ignored. I had prepaid this company. They ignored my SMS reply, at Kings X. For the next month/6weeks I could not get any reply to email correspondence from them nor could I get a reply from tel Nos 02072447744 or 02087578791. Eventually I filled in an online form I found on their website, too which they replied. For approximately the next two months they: • Continually requested the same details of the contract. Including monies and payments. • They denied [3 times] it was them despite the evidence to the contrary • Eventually they made the pretense of investigating the issue. Needless to say that was just a smoke screen. I used approximately 23 emails to them Eventually they claimed they could not find any details of me or the above. Despite me being on their site!
0 replies
39 months ago
Beware
I used a web site ‘Appliance Tigers’. They are Pinnacle Appliance Repairs in disguise. No doubt they will change this Web Site at some time, as well. Pinnacle Appliance Repairs are a rouge company [see reviews under that name] existing as a single trader they do not leave a physical address nor VAT registration. Not impossible but very difficult to reclaim your payment. My payment was made to: Z Mate ABSA account 4099097670
0 replies
39 months ago
Beware
Beware, I can't add anymore derisory comment than already voiced. But add their 3month guarantee runs out as they leave your property. I tripped up by using a web site ‘Appliance Tigers’. They were Pinnacle Appliance Repairs in disguise. No doubt they will change this as well. Further clues to note, They exist a single trader they do not leave a physical address nor VAT registration. Not impossible but very difficult to reclaim your payment. My payment was made to: Z Mate ABSA account 4099097670
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
1 (14.285714285714286%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)