Tiger Wheel & Tyre
Verified Business
|2.6|82 Reviews (last 12 months)|Responds in 43h 32m
Tiger Wheel & Tyre
Verified Business
|2.6
82 Reviews (last 12 months)
Responds in 43h 32m
Rated in:
Scores reflect the Overall AI Score for each category
Tiger Wheel & Tyre
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Tiger Wheel & Tyre delivers a polarised experience. Many branches earn praise for fast, friendly tyre fitments and named consultants who go the extra mile, while other locations draw sharp criticism for upselling, mishandled insurance claims, damaged rims, and unresolved complaints. Outcomes hinge heavily on the specific branch and individual consultant rather than a consistent national standard.
Replied to 100% of negative reviews
Reply time on negative reviews: 28h 26m
TrustIndex
4.9
Ranking
#22
in Repairs & Service
Reply Time
43h 32m
NPS Score
2
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 28h 26m
Sep '25 - Aug '26
Based on recent customer reviews, Tiger Wheel & Tyre delivers a polarised experience. Many branches earn praise for fast, friendly tyre fitments and named consultants who go the extra mile, while other locations draw sharp criticism for upselling, mishandled insurance claims, damaged rims, and unresolved complaints. Outcomes hinge heavily on the specific branch and individual consultant rather than a consistent national standard.
The most common complaint about Tiger Wheel & Tyre, based on Hellopeter's AI analysis of recent customer reviews, is Service, Repairs & Maintenance. Tyre fitments, alignments and balancing draw frequent complaints around incorrect work, vibrations after fitment, missing wheel caps, damaged rims, and tyres not properly repaired. Several customers report having to redo the work elsewhere at additional cost.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2014
Tiger Wheel & Tyre Strubens Valley I had a puncture repaired yesterday afternoon by TWT Strubens Valley. I was informed that my Tyre Pressure Monitor on the wheel is at 0.2 but it will reset itself. It didn't reset itself. This morning the tyre ran flat while I was driving (as my monitoring system was not working, but I presumed TWT knew how to do a puncture repair.... silly me) and now needed to replace the tyre as it was damaged. Both Christo, & JP from TWT were on the back foot with this and have subsequently rejected all responsibility, even though the Tyre Pressure Monitoring system was working before I visited them yesterday, hence why I knew something was wrong. I am now a tyre pressure sensor down, plus over R11000 on tyres. I didn't ask for TWT to cover the tyre replacement costs, but just to replace the sensor.... Obviously they won't. For safety of your families on the roads and reliability, definitely Tyre Mart in Randpark Ridge is the place to be. I have been a regular with TWT... wait.... I HAD been. Disgusted, to say the least.
1 reviews | Active since Jul 2014
Tiger Wheel & Tyre Strubens Valley I had a puncture repaired yesterday afternoon by TWT Strubens Valley. I was informed that my Tyre Pressure Monitor on the wheel is at 0.2 but it will reset itself. It didn't reset itself. This morning the tyre ran flat while I was driving (as my monitoring system was not working, but I presumed TWT knew how to do a puncture repair.... silly me) and now needed to replace the tyre as it was damaged. Both Christo, & JP from TWT were on the back foot with this and have subsequently rejected all responsibility, even though the Tyre Pressure Monitoring system was working before I visited them yesterday, hence why I knew something was wrong. I am now a tyre pressure sensor down, plus over R11000 on tyres. I didn't ask for TWT to cover the tyre replacement costs, but just to replace the sensor.... Obviously they won't. For safety of your families on the roads and reliability, definitely Tyre Mart in Randpark Ridge is the place to be. I have been a regular with TWT... wait.... I HAD been. Disgusted, to say the least.
1 reviews | Active since Jan 2017
Sometime last week I got a R250 ticket for worn out tyres. I was fortunate not to get a bill of R500 to R1000 cause I pleaded my case. However this ****ed me off cause I have a standing case with Tyger Wheel and Tyger Rivonia for selling me poor quality Tyres. Some context, I went to them in November to buy Tyres, I asked them for budget friendly tires cause at the time I did not have money to spend on Tyres. I even used payjust now to get these tyres. Now I have bought budget friendly tyres from them before and they've gone on to last me for more that 3 to 4 years, traveling long distances in all kinds of Terrain. However these Tyres were completely finished by January 2026 after having bought them in November 2025. These Tyres did not complete a full 2 months and they were gone. I've bought Tyres many times over the years but never in my life has such ever happened. The longest distance travelled with these tyres was 382 killometers from Sandton to Nelspruit. During this time I was not carrying any loads or doing anything that would justify this type of Wear and tear. Now granted I had not done wheel alignment as I was going to fix my V-Arm and I explained this to them but by the time I had come back to do the alignment the tires were gone. I am not an Uber driver or a person who uses the car to make a living nor do I go to the office everyday. So there is absolutely no way this makes sense. It's now May with these tyres and now they are completly gone hence tickets. I used to receive updates about my issue but now things have gone silent. I guess the assumption is that I will let it go. Tyres are too expensive to simply just buy new onces especially in this economy. I am a loyal customber and generally get my Batteries and Tyres from them, they know this cause I am on their system. I need replacement tyres else if they not going to do that then they must say so, so that I know how to proceed going forward. I have no issues with the sales person who sold me the tyres. He's a great guy and actually helped me with a claim I had with COJ. So great guy but I do have issues with the Tyres I was given, and NO i AM NOT LETTING THIS GO.
1 reviews | Active since Jan 2017
Sometime last week I got a R250 ticket for worn out tyres. I was fortunate not to get a bill of R500 to R1000 cause I pleaded my case. However this ****ed me off cause I have a standing case with Tyger Wheel and Tyger Rivonia for selling me poor quality Tyres. Some context, I went to them in November to buy Tyres, I asked them for budget friendly tires cause at the time I did not have money to spend on Tyres. I even used payjust now to get these tyres. Now I have bought budget friendly tyres from them before and they've gone on to last me for more that 3 to 4 years, traveling long distances in all kinds of Terrain. However these Tyres were completely finished by January 2026 after having bought them in November 2025. These Tyres did not complete a full 2 months and they were gone. I've bought Tyres many times over the years but never in my life has such ever happened. The longest distance travelled with these tyres was 382 killometers from Sandton to Nelspruit. During this time I was not carrying any loads or doing anything that would justify this type of Wear and tear. Now granted I had not done wheel alignment as I was going to fix my V-Arm and I explained this to them but by the time I had come back to do the alignment the tires were gone. I am not an Uber driver or a person who uses the car to make a living nor do I go to the office everyday. So there is absolutely no way this makes sense. It's now May with these tyres and now they are completly gone hence tickets. I used to receive updates about my issue but now things have gone silent. I guess the assumption is that I will let it go. Tyres are too expensive to simply just buy new onces especially in this economy. I am a loyal customber and generally get my Batteries and Tyres from them, they know this cause I am on their system. I need replacement tyres else if they not going to do that then they must say so, so that I know how to proceed going forward. I have no issues with the sales person who sold me the tyres. He's a great guy and actually helped me with a claim I had with COJ. So great guy but I do have issues with the Tyres I was given, and NO i AM NOT LETTING THIS GO.
1 reviews | Active since May 2022
Tiger Wheel and Tyre Nelspruit CBD. Had a pleasant experience with Vusi the sales person, however the ladies who assisted when we had to make payment made the experience quite unpleasant. Would highly recommend they work on their customer service.
1 reviews | Active since May 2022
Tiger Wheel and Tyre Nelspruit CBD. Had a pleasant experience with Vusi the sales person, however the ladies who assisted when we had to make payment made the experience quite unpleasant. Would highly recommend they work on their customer service.
1 reviews | Active since Aug 2023
I had an outstanding experience with Tiger Wheel & Tyre! From start to finish, the service was professional, friendly, and efficient. A special thank you to Lorrain who truly went above and beyond to help me. She took the time to explain everything clearly, made sure I got the best option for my needs, and kept me updated throughout the process. You can really tell she cares about her customers and takes pride in her work. The whole experience was smooth, quick, and stress-free. Excellent customer service, great advice, and top-quality workmanship. Highly recommended! ⭐⭐⭐⭐⭐
1 reviews | Active since Aug 2023
I had an outstanding experience with Tiger Wheel & Tyre! From start to finish, the service was professional, friendly, and efficient. A special thank you to Lorrain who truly went above and beyond to help me. She took the time to explain everything clearly, made sure I got the best option for my needs, and kept me updated throughout the process. You can really tell she cares about her customers and takes pride in her work. The whole experience was smooth, quick, and stress-free. Excellent customer service, great advice, and top-quality workmanship. Highly recommended! ⭐⭐⭐⭐⭐
1 reviews | Active since Mar 2022
Dear Target Customer Service, I’m writing to express my deep dissatisfaction with the service I received at your Sandton city brunch location in Sandton. I visited the store intending to purchase four tires for my car. Although I was assured that I would be assisted promptly, I was left waiting for a considerable time. During my wait, a white family arrived, and staff immediately attended to them, despite my having been there first. This situation felt like racial profiling, and I am appalled by the disparity in treatment. I hope you take this matter seriously and respond with a commitment to fair service. Sincerely, Jordan Ndlovu
1 reviews | Active since Mar 2022
Dear Target Customer Service, I’m writing to express my deep dissatisfaction with the service I received at your Sandton city brunch location in Sandton. I visited the store intending to purchase four tires for my car. Although I was assured that I would be assisted promptly, I was left waiting for a considerable time. During my wait, a white family arrived, and staff immediately attended to them, despite my having been there first. This situation felt like racial profiling, and I am appalled by the disparity in treatment. I hope you take this matter seriously and respond with a commitment to fair service. Sincerely, Jordan Ndlovu
1 reviews | Active since Feb 2014
Its been 2 months and to date my money had been taken however I still have not received my online voucher that I have bought. I have spoken to your chat line a few times and was assured I would be called but I get nothing. I'm sent in circles and im getting irritated. I want to use the voucher and when I actually have time to do my personal admin, I am not able to due to inefficiencies. Please contact me and give me what you guys have taken my money for
1 reviews | Active since Feb 2014
Its been 2 months and to date my money had been taken however I still have not received my online voucher that I have bought. I have spoken to your chat line a few times and was assured I would be called but I get nothing. I'm sent in circles and im getting irritated. I want to use the voucher and when I actually have time to do my personal admin, I am not able to due to inefficiencies. Please contact me and give me what you guys have taken my money for
Tiger Wheel & Tyre has a TrustIndex of 4.9 out of 10 on Hellopeter, based on 82 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 28 hours 26 min. Hellopeter has tracked Tiger Wheel & Tyre across 1,055 total reviews. How is the TrustIndex calculated? →