

Tiger Wheel & Tyre
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Tiger Wheel & Tyre delivers a sharply divided experience. Branches like Killarney, Three Rivers, Canal Walk and Somerset West earn strong praise for fast, friendly tyre fitments and named consultants going the extra mile. However, recurring complaints about defective tyres, damaged rims, unauthorised charges, ignored claims and rude or dismissive staff weigh heavily on overall sentiment.
Replied to 100% of negative reviews
Reply time on negative reviews: 32h 4m
TrustIndex
5.1
Ranking
#22
in Repairs & Service
Reply Time
43h 28m
NPS Score
10
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 32h 4m
Based on recent customer reviews, Tiger Wheel & Tyre delivers a polarised experience. Many branches earn praise for fast, friendly tyre fitments and named consultants who go the extra mile, while other locations draw sharp criticism for upselling, mishandled insurance claims, damaged rims, and unresolved complaints. Outcomes hinge heavily on the specific branch and individual consultant rather than a consistent national standard.
The most common complaint about Tiger Wheel & Tyre, based on Hellopeter's AI analysis of recent customer reviews, is Service, Repairs & Maintenance. Tyre fitments, alignments and balancing draw frequent complaints around incorrect work, vibrations after fitment, missing wheel caps, damaged rims, and tyres not properly repaired. Several customers report having to redo the work elsewhere at additional cost.
Tiger Wheel & Tyre has a TrustIndex of 5.1 out of 10 on Hellopeter, based on 106 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 32 hours 4 min. Hellopeter has tracked Tiger Wheel & Tyre across 1,055 total reviews. How is the TrustIndex calculated? →
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