GM
Genric medical
Unclaimed Business
GM
Genric medical
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Tokkie B
1 reviews | Active since Jan 2020
9 Jan 2025, 10:05
Not responsible towards clients
Since I join the Genric team for my son's medical aid ( he is disabled ) I am struggling with the debit order, I arrange a date and then the medical aid do not comply with that date, and every time the debit order lapse there is banking fees on my side. So I cancelled it and pay it myself, it went well for one month, this month and december the debit order was not at the right time so I lost R 315.00 in BANKING FEES DUE TO NEGLIGENCE. I phone in today the Welkom branch, the lady was arrogant and rude and laughed at me when I said I need my banking fees back. This is not my FAULT, I NEED URGENT ATTENTION BECAUSE IT IS UNEXCEPTABLE !!!!!!!!
Helpful (0)
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Tokkie B
1 reviews | Active since Jan 2020
9 Jan 2025, 10:05
Not responsible towards clients
Since I join the Genric team for my son's medical aid ( he is disabled ) I am struggling with the debit order, I arrange a date and then the medical aid do not comply with that date, and every time the debit order lapse there is banking fees on my side. So I cancelled it and pay it myself, it went well for one month, this month and december the debit order was not at the right time so I lost R 315.00 in BANKING FEES DUE TO NEGLIGENCE. I phone in today the Welkom branch, the lady was arrogant and rude and laughed at me when I said I need my banking fees back. This is not my FAULT, I NEED URGENT ATTENTION BECAUSE IT IS UNEXCEPTABLE !!!!!!!!
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Replies (0)