The worst hospital ever

The worst health care facilities I have ever head off. Tell me how does it make sense for an elderly person to wait from 7 am till 17:15 for medication just to tell her that the medication is finished after waiting for the whole day with duty toilets that doesn’t even have toilet paper. Worse they told her not to miss this date made her pay a R200 Service fee where she didn’t even get the medication. This hospital must just be closed at this point it’s useless