Misinformation Scam!

Please do not make use of this company! We booked a tour and brought everything that they stated we needed to bring but were not allowed access due to specific Visa requirements (that we were not made aware of). They refuse to refund us stating that it is not part of their cancellation policy but they never mentioned, or provided any information regarding, any requirements like Visa’s. Very disappointing. Feels more like a scam considering that they know there are specific Visa requirements in place. Stay Away!