GP
Gheko ponds and pools
Unclaimed Business
GP
Gheko ponds and pools
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Construction & Hardware
#3NPS Score
0Unlikely
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJP
Jacques P
1 reviews | Active since Jan 2020
13 May 2021, 14:31
Poor workmanship
I would STRONGLY discourage anyone using the services of Gheko and Neil Kemp to build, construct or install a swimming pool. Neil ignored my complaints that the pool continued to leak after he tried to patch it up. I independently obtained the services of an engineer and four pool builders with more than thirty years experience in the trade; All of them informed me that what Neil delivered was ''poor workmanship''.
Helpful (0)
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Jacques P
1 reviews | Active since Jan 2020
13 May 2021, 14:31
Poor workmanship
I would STRONGLY discourage anyone using the services of Gheko and Neil Kemp to build, construct or install a swimming pool. Neil ignored my complaints that the pool continued to leak after he tried to patch it up. I independently obtained the services of an engineer and four pool builders with more than thirty years experience in the trade; All of them informed me that what Neil delivered was ''poor workmanship''.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 May 2021, 09:07
Dishonest Thieves
Belinda Da Fonseca What a disgrace that you would actually post this job and place pictures on Facebook since you have never provided us with a functional product?? A product we have paid for in FULL and probably highly overcharged. Do you have no company ethics? Oh, stupid question - As it is very apparent that you DO NOT. The first sign of a company to look out for is if they allow reviews on their FB page - if they do not - they are hiding something - Probably **** services rendered and definitely bad ratings that will no doubt come streaming in if they allowed transparency. A WARNING to all those even considering @Gheko Services - This pond that we built - was quoted for by Gheko services and paid in full by us. All they had to do was seal, put in a spout, light, and a pump. After the first visit from @Neil Gerald Kemp- he sealed the area and put in a light, spout, and pump. We had to call @Neil Gerald Kemp back to reseal as there were several areas of concern with the sealing - the light and the pump. Incredibly untidy and unprofessional execution. The pump was spitting out a few drops of water and not functioning at all like it was guaranteed to and quoted for. @Neil Gerald Kemp came back to make apparent changes and then advised that we had to wait a few days to turn on the pump to allow for drying time. We paid him in full after he guaranteed us that it was working 100%. After a few days, we turned on the pump and there was no difference. The water was not pumping any better. The pond is still leaking very badly. Our electricians advised that the electrical connection to the LED light is hazardous, not compliant, and illegal as there was no conversion for the required voltage. This leads me to believe that Gheko Sevices does not actually know what they are doing... Please do not believe what you see on their website and cover pages. These pictures are probably stollen on the internet and not an actual true reflection of the work that they have carried out themselves. At this stage, he wanted to charge us another R2000 for a new stronger pump. This after charging us an initial 13K+. For the sake of getting the job completed, we agreed to pay the additional rate for the pump. @Gheko services demanded that we first pay them before coming out to do the repair. Logically with experience of dealing with them, we said that we would settle directly after we were satisfied that we had a working pond. We said we would pay them on-site in cash after seeing the product working ourselves. They refused to come out before additional payment was settled. We made several attempts to contact them and they blocked our numbers on Whatsapp. We made contact with @Daniela S. Heinrich and she was incredibly rude and condensing on all calls and communication. Seems that they have a trend in doing this to customers as can be seen on Hello Peter https://www.hellopeter.com/gheko-services https://www.hellopeter.com/gheko-ponds-and-pools. Further down in the posts you can also see negative complaints on their posts as well as on Instagram. We have reported them to consumer protection and posting our warning on all possible networks and community platforms so that they are less likely to ***** others over with their dishonesty and unethical business practices.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 May 2021, 09:07
Dishonest Thieves
Belinda Da Fonseca What a disgrace that you would actually post this job and place pictures on Facebook since you have never provided us with a functional product?? A product we have paid for in FULL and probably highly overcharged. Do you have no company ethics? Oh, stupid question - As it is very apparent that you DO NOT. The first sign of a company to look out for is if they allow reviews on their FB page - if they do not - they are hiding something - Probably **** services rendered and definitely bad ratings that will no doubt come streaming in if they allowed transparency. A WARNING to all those even considering @Gheko Services - This pond that we built - was quoted for by Gheko services and paid in full by us. All they had to do was seal, put in a spout, light, and a pump. After the first visit from @Neil Gerald Kemp- he sealed the area and put in a light, spout, and pump. We had to call @Neil Gerald Kemp back to reseal as there were several areas of concern with the sealing - the light and the pump. Incredibly untidy and unprofessional execution. The pump was spitting out a few drops of water and not functioning at all like it was guaranteed to and quoted for. @Neil Gerald Kemp came back to make apparent changes and then advised that we had to wait a few days to turn on the pump to allow for drying time. We paid him in full after he guaranteed us that it was working 100%. After a few days, we turned on the pump and there was no difference. The water was not pumping any better. The pond is still leaking very badly. Our electricians advised that the electrical connection to the LED light is hazardous, not compliant, and illegal as there was no conversion for the required voltage. This leads me to believe that Gheko Sevices does not actually know what they are doing... Please do not believe what you see on their website and cover pages. These pictures are probably stollen on the internet and not an actual true reflection of the work that they have carried out themselves. At this stage, he wanted to charge us another R2000 for a new stronger pump. This after charging us an initial 13K+. For the sake of getting the job completed, we agreed to pay the additional rate for the pump. @Gheko services demanded that we first pay them before coming out to do the repair. Logically with experience of dealing with them, we said that we would settle directly after we were satisfied that we had a working pond. We said we would pay them on-site in cash after seeing the product working ourselves. They refused to come out before additional payment was settled. We made several attempts to contact them and they blocked our numbers on Whatsapp. We made contact with @Daniela S. Heinrich and she was incredibly rude and condensing on all calls and communication. Seems that they have a trend in doing this to customers as can be seen on Hello Peter https://www.hellopeter.com/gheko-services https://www.hellopeter.com/gheko-ponds-and-pools. Further down in the posts you can also see negative complaints on their posts as well as on Instagram. We have reported them to consumer protection and posting our warning on all possible networks and community platforms so that they are less likely to ***** others over with their dishonesty and unethical business practices.
0
Replies (0)FV
Francois V
1 reviews | Active since Jan 2020
7 Aug 2020, 08:20
Incompetents or thief's
Terrible experience to deal with this company and owners. I requested a quote to have a simple 3x3m pond sealed. Neil came out and came across as knowledgeable. I explained that I would be buying a result and not a service. To my fault I did not get more quotes or advice and went ahead. During repair I did raise concerns of pealing paint but he assured me they know what they are doing. Needless to say the pond was leaking more after there service. After I phoned him 3 times he said his partner and he agreed that they will come and repair there work for extra money. what a cheek! Neil "and his partner" is either incompetent or thief's. Leave it to him to decide. When I finally repaired the work myself it was a fraction of the cost. They took me for a 700% profit ride. Learned my lesson.
Helpful (0)
|Replies (0)FV
Francois V
1 reviews | Active since Jan 2020
7 Aug 2020, 08:20
Incompetents or thief's
Terrible experience to deal with this company and owners. I requested a quote to have a simple 3x3m pond sealed. Neil came out and came across as knowledgeable. I explained that I would be buying a result and not a service. To my fault I did not get more quotes or advice and went ahead. During repair I did raise concerns of pealing paint but he assured me they know what they are doing. Needless to say the pond was leaking more after there service. After I phoned him 3 times he said his partner and he agreed that they will come and repair there work for extra money. what a cheek! Neil "and his partner" is either incompetent or thief's. Leave it to him to decide. When I finally repaired the work myself it was a fraction of the cost. They took me for a 700% profit ride. Learned my lesson.
0
Replies (0)DW
Diana W
1 reviews | Active since Jan 2020
15 Jan 2020, 09:53
gheko and the kemps make a mess
A complete nightmare to deal with Neil and Danielle. The pool leaked from DAY ONE and they inside pealed off from the wall. An eyesore. Everyone should report them to the Consumer Goods and Services Ombud. cgso.org.za and they should provide refunds. There is no point in getting them back because even when they returned (after letters of demand) the fix did not make any difference.
Helpful (0)
|Replies (0)DW
Diana W
1 reviews | Active since Jan 2020
15 Jan 2020, 09:53
gheko and the kemps make a mess
A complete nightmare to deal with Neil and Danielle. The pool leaked from DAY ONE and they inside pealed off from the wall. An eyesore. Everyone should report them to the Consumer Goods and Services Ombud. cgso.org.za and they should provide refunds. There is no point in getting them back because even when they returned (after letters of demand) the fix did not make any difference.
0
Replies (0)EH
Elizabeth H
1 reviews | Active since Jan 2020
18 Dec 2019, 21:10
Stay away from Gecko Pool Service
Neil Kemp from Gecko Pool services done our swimming pool a year ago. The whole pool needs to be re done after a year with a major leakage. The fibre glass is a total bodge job and poorly done with loose patches & paint eroding. There is a leak at the inflows. The mosaic is peaking off like paper - and is paper!!!!! I’m still waiting for Neil to come back to me about the creepy that does not wor****!! I sent photos - mails but no response! Absolutely dreadful service! Do not use these guys! It’ll cost you a hell lot of money and more!
Helpful (0)
|Replies (0)EH
Elizabeth H
1 reviews | Active since Jan 2020
18 Dec 2019, 21:10
Stay away from Gecko Pool Service
Neil Kemp from Gecko Pool services done our swimming pool a year ago. The whole pool needs to be re done after a year with a major leakage. The fibre glass is a total bodge job and poorly done with loose patches & paint eroding. There is a leak at the inflows. The mosaic is peaking off like paper - and is paper!!!!! I’m still waiting for Neil to come back to me about the creepy that does not wor****!! I sent photos - mails but no response! Absolutely dreadful service! Do not use these guys! It’ll cost you a hell lot of money and more!
0
Replies (0)SG
Sedick G
1 reviews | Active since Jan 2020
18 Nov 2019, 06:29
Gheko ponds and pools
Gheko ponds and pools , the worst quality of work, more importantly a week later there were leaks in the pond, they promised to come and see to it, they never came, after many phone calls , my calls are just not answered , the owner has done the same with my brother in-law, If only I had put this in Hellopeter sooner Se**** Gierdien
Helpful (0)
|Replies (0)SG
Sedick G
1 reviews | Active since Jan 2020
18 Nov 2019, 06:29
Gheko ponds and pools
Gheko ponds and pools , the worst quality of work, more importantly a week later there were leaks in the pond, they promised to come and see to it, they never came, after many phone calls , my calls are just not answered , the owner has done the same with my brother in-law, If only I had put this in Hellopeter sooner Se**** Gierdien
0
Replies (0)