Shocking Attitude by Night Staff & Director

Ghost Security works for my estate in Pineslopes. I cannot begin to express my anger at the way this company operates when there is a real issue at hand.

Ghost had a fantastic run for around 4 years in this estate, which was mostly while I was not living at the estate. 1 year into my rental issues started with break in's. This is south africa, and we are near xmas season however the way Ghost handles the issues is beyond disgusting.

1 - Response time is amazing, however staff is aloof. Uninterested and blow off the call out as just a noisy neighbor without pushing for the grounds to be searched. 2 - Night staff have No flashlights 3 - Night staff Encourage the tenant [myself] to meet with the noisy neighbor to see that it was just a false alarm [evidence found that it was not a false alarm] 4 - Director doesn't come out when called after stating in a complex meeting that he would personally handle any issue that is reported. 5 -Told that because the electric fence didn't activate it isn't a breech and therefore not an issue [again we have evidence of an attempted breakin] A possible tenant in the complex breaking into your unit isn't a cause for concern at all.

This is just shocking. SHOCKING.