GB
GIANT BICYCLES SA
Unclaimed Business
GB
GIANT BICYCLES SA
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFP
Francois P
1 reviews | Active since Jan 2020
25 Mar 2021, 10:01
Great service
Great service from Cape Town CBD staff , friendly, efficient and punctual Thanks again
Helpful (0)
|Replies (0)FP
Francois P
1 reviews | Active since Jan 2020
25 Mar 2021, 10:01
Great service
Great service from Cape Town CBD staff , friendly, efficient and punctual Thanks again
0
Replies (0)JW
Jurie W
1 reviews | Active since Jan 2020
6 Jul 2020, 13:06
Specialized is a waste of time
Today (6 july 2020) i noticed some technical issues with my Specialized Ebike. I checked the Specialized Tygerberg shop info and saw that it was open, and will remain so until 6pm. When I arrived, it was closed. I thought it might have something to do with the Covid-19 pandemic, so i googled other Specialized shops and drove all the way to Specialized Stellenbosch ( which was also advertised as open). Yet again, this shop was closed. We also weren't the only frustrated clietelle standing outside the closed shop. 180km later and all i can say is I'm very dissapointed that a company that I've invested so much money in couldn't even be bothered to update their websites. SPECIALIZED IS A HUGE WASTE OF TIME!
Helpful (0)
|Replies (0)JW
Jurie W
1 reviews | Active since Jan 2020
6 Jul 2020, 13:06
Specialized is a waste of time
Today (6 july 2020) i noticed some technical issues with my Specialized Ebike. I checked the Specialized Tygerberg shop info and saw that it was open, and will remain so until 6pm. When I arrived, it was closed. I thought it might have something to do with the Covid-19 pandemic, so i googled other Specialized shops and drove all the way to Specialized Stellenbosch ( which was also advertised as open). Yet again, this shop was closed. We also weren't the only frustrated clietelle standing outside the closed shop. 180km later and all i can say is I'm very dissapointed that a company that I've invested so much money in couldn't even be bothered to update their websites. SPECIALIZED IS A HUGE WASTE OF TIME!
0
Replies (0)DW
Daniel W
1 reviews | Active since Jan 2020
5 Oct 2019, 17:32
Giant Bicycles not so BIG on customer service!
Giant has been my brand of choice since my teens. Having recently replaced my Trance 2 after 11 years, with a new 2019 Fathom (up-spec), the decision was not easy given all the great products on the market these days. I reviewed several web-sites, watched hours of bike reviews and I finally decided to stick to what I know, moreover I had faith in Mikes Bikes (now Giant JHB). Much to my disappointment and after being assured that the Santour Axon fork would not disappoint, it started having issues after just 250km. Tom at Giant JHB he advised that the bushes on the fork seemed loose or worn as the fork had unusual movement. A week later, I had to follow up only to be told the fork needs to be sent to CT for inspection. I find this unacceptable, a brand new bike, Santours second best fork, I expect a replacement fork!
Helpful (0)
|Replies (0)DW
Daniel W
1 reviews | Active since Jan 2020
5 Oct 2019, 17:32
Giant Bicycles not so BIG on customer service!
Giant has been my brand of choice since my teens. Having recently replaced my Trance 2 after 11 years, with a new 2019 Fathom (up-spec), the decision was not easy given all the great products on the market these days. I reviewed several web-sites, watched hours of bike reviews and I finally decided to stick to what I know, moreover I had faith in Mikes Bikes (now Giant JHB). Much to my disappointment and after being assured that the Santour Axon fork would not disappoint, it started having issues after just 250km. Tom at Giant JHB he advised that the bushes on the fork seemed loose or worn as the fork had unusual movement. A week later, I had to follow up only to be told the fork needs to be sent to CT for inspection. I find this unacceptable, a brand new bike, Santours second best fork, I expect a replacement fork!
0
Replies (0)