Bad service on washing machine

Good day PLEASE DO NOT USE we contacted Giga Appliance Services to re-pear owe washing machine. they sed it is the motor and needs to be replaced and then he will service the machine, but first we have to pay R2500.00 deposit and the total bill was R3000.00. 5 days later the man come and worked on the machine, they left and the machine was still not working. i called them that afternoon and the man told me it is impossible that the machine are not working. he came back the next day and fiddled in the machine and still nothing. He offered to collect the machine and i have to wait for 3 to 5 days to get it back. I asked for a refund because it seems like they do not know what they are donning, after any services and motor replacement any thing should work. then he got an attitude and refuse the Finnish the job that i paid for. and i am still waiting for my refund. Giga Appliance services are standing at the robot's in PTA and handing out flyers please do not support then they only take your money and do not fix anything . I have not had sage bad service in my live. so so disappointing.