1 reviews | Active since Member
Gigawave is the worst ISP ever. I have had a lot of ISPs, and I can't even remember all their names because I never had issues with them, but Gigawave I have to message every week because of an issue. Two weeks ago they turned our wifi off because we allegedly did not pay them. We did. After resolving the issue and them realizing we did pay, it took them an extra two days to actually turn our wifi back on. I am currently writing this review while using my phone as a hotspot because, big surprise, the wifi is off once again, since Thursday. The wifi returned on Sunday night, and once again was gone on Monday morning. And their excuse is always "There is an issue with the upstream provider" or their newest one is that they need to splice a joint. I am no network engineer but I know that does not take five, going on six, days to splice a joint. Also - it does not help to upgrade to 100 mbps. You will get 20mbps download MAX and an upload speed of 30kbps. If you never want wifi and when you do it's incredibly slow, give Gigawave a chance.