1 reviews | Active since Member
I have had a Gillette Sensor Razor for many years and continue to replace the blades when needed. I have always got a pack of blades available at home. Unfortunately my razor broke. Normal wear and tear. I went to various Gillette suppliers to buy a new razor handle only to be told that the handle is no longer supplied in South Africa. So I complaint and suggested that Gillette have one of 2 options: 1. Either credit me for blades I have already bought. The pack is open, so the retailer will not accept the open pack and pass credit, or 2. Give me a free new razor (available in South Africa) in lieu of the blades I have paid for. The complaints department phoned me promptly, but only to tell me that they can’t do anything about this. They are not prepared to offer either of my proposed options above. This is unacceptable!!! Gillette do not support their brand and have a typical large corporate attitude of “take it or leave it”! Bear in mind that the blades are not cheap!