POOR SERVICE!! !

I am so over their service! Trust them to tell you lies and empty promises. I have been waiting for my car to get fixed from the 24th of January 2024. It been over a month now, pushing two. My car still hasn't been fixed because they’re waiting for parts a headlight to be specific. On the 8th of March i asked about the estimated arrival date of the light they said they were not sure. They are claiming that they have 70% of the parts and it’s only the light that’s stopping them. Moreover, there will be a waiting period of up 15 working days once they have received the light before i can get the car. This means that i will get the car in April, keep in mind that we have easter holidays that are coming up which might also cause a delay.

What upsets me about this is that i also got a call from toyota ( Shelly Beach) telling me that they are sorry about the delay and inconvenience. This to me looks like a cover up from the panel beater because why are they involving me in issues between them and their supplier? Are they not supposed to communicate with them?