Terrible service

Purchased a Gizzu 155wh portable power station on the 29/11/2023 for R2000 from Makro Pietermaritzburg. Had a power outage yesterday and when I tried to use my gizzu it gave a error E06. I have contact Gizzu who advised me to call the store where the item was purchased after telling me that it's probably a factory fault. I contacted the store and they advised that because the item is out of its 1 year warranty I will have to pay for the repairs. After sales service is terrible. Do not buy Gizzu