Job half done... Terrible service

Our geyser burst which caused damage to the laminated floors, skirtings and walls. Our insurer assigned GJ & T Improvers to assist with the floors. They removed the existing laminated flooring and installed new laminated floors, but did not replace the skirtings or quarter rounds which was also damaged. We went back and forth with this issue, and still they didn't replace it. It looks terrible, new floors with old skirtings. I am extremely disappointed with the service that we received. Bad Service!!