Poor *********** procurement

I am Service Provider and since 2019 being at Glencore Database, there's more procedures for onboarding process and I have failed I did try by all means to compete registration unfortunately the most procurement teams they're cruel,heartless and *********** The mine provide us with lists wherby you need to call office or email to market your company and no email or call response from procurement Glencore please , my apologies to broad this to Hellopeter but we don't have compain office The is Mitchell Pretorius, Gerhard van der Merwe and Theo Swanepoel this one's deserve Promotion they're dedicated Glencore don't have problems, the problem is the procurement I have been advised by Frikkie Alberts to register to Regoapele Capital Glencore and I did ,guess what he just dropped me and provide me with list of Mines to Market my Company for what He doesn't reply to emails for weeks no call answering I am making their HOD senior these people they failed us