Globa Gold Club robbed me

The email address I have is the one I used to cancel the debit order which is [Email Removed] . Please see the email I sent to them in December<br> <br> [Please cancel with immediate effect the debit order that goes through my bank on the 15th of every month.<br> <br> 2014-12-15<br> <br> Description. ACB DEBIT:EXTERNAL NATIONWIDE71349918 SAGEPAY<br> <br> Amount (R) . -295.00]<br> <br> Regards<br> <br> N Sifanele<br> <br>