Terrible Service - Global Grocer

I ordered for Christmas on 27 November and four items were missing from my order and no response or credit to my numerous emails.

I ordered Easter goodies on 26 March and to date, no response, delivery or updates to the order. Absolutely no acknowledgment of my many emails and contact number on website just rings with no answer. What would be the purpose of receiving the kids Easter chocolates after Easter? No response at all from this supplier and terrible service. I will not use them again. I expect a credit of my +-R850 purchase but am not holding my breath!!!