TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Global Visa has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Global Visa across 32 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am highly disappointed with trying to get my refund from FNB. They are blaming Visa and saying need to send more and more proof. It's been more than a month that I have been charged for services I have not received for something I canceled last year already. I need that money urgently and I am tired of being sent from pillar to post. Give me my money back visa, I am tired of this nonsense!
1 reviews | Active since Jan 2020
I am highly disappointed with trying to get my refund from FNB. They are blaming Visa and saying need to send more and more proof. It's been more than a month that I have been charged for services I have not received for something I canceled last year already. I need that money urgently and I am tired of being sent from pillar to post. Give me my money back visa, I am tired of this nonsense!
1 reviews | Active since Jan 2020
Used them for our visa applications. They messed up everything, they have no VISA knowledge. They taking chances with people’s lives and money. We had to move our flights, miss our original departure dates because everything was a mess up. Please avoid this people as much as you can and rather do your own application. You will be better off, they catch feelings and want to justify their ignorance. No sense of urgency and professionalism, no ethics and values.
1 reviews | Active since Jan 2020
Used them for our visa applications. They messed up everything, they have no VISA knowledge. They taking chances with people’s lives and money. We had to move our flights, miss our original departure dates because everything was a mess up. Please avoid this people as much as you can and rather do your own application. You will be better off, they catch feelings and want to justify their ignorance. No sense of urgency and professionalism, no ethics and values.
1 reviews | Active since Jan 2020
I Sello Mokiri like to acknowledge Botshelo Koka for her excellent 👌 service last week Monday 25/8/25 at Pretoria VFS global. She's working with Norway Visa applications. It was my first appointment interview for Norway Visa,I got there and I didn't have all needed documents, she then outlined all I need to put together which I finally managed to download and submitted. Botshelo was so helpful,she even took only 30 minutes lunch break in order to make sure my documents were submitted before 15:00 pm which is office closing time for operations as I came from far Free State and it would cost me more money to book another appointment and to come back again.
1 reviews | Active since Jan 2020
I Sello Mokiri like to acknowledge Botshelo Koka for her excellent 👌 service last week Monday 25/8/25 at Pretoria VFS global. She's working with Norway Visa applications. It was my first appointment interview for Norway Visa,I got there and I didn't have all needed documents, she then outlined all I need to put together which I finally managed to download and submitted. Botshelo was so helpful,she even took only 30 minutes lunch break in order to make sure my documents were submitted before 15:00 pm which is office closing time for operations as I came from far Free State and it would cost me more money to book another appointment and to come back again.
1 reviews | Active since Jan 2020
Slow at responding to emails - in competent and unable to help me get the US visa after not sending the completely documents to the embassy in time for the interview - and couldn't book another interview before my EDD- I employed another company who got the appointment for me within 3 days
1 reviews | Active since Jan 2020
Slow at responding to emails - in competent and unable to help me get the US visa after not sending the completely documents to the embassy in time for the interview - and couldn't book another interview before my EDD- I employed another company who got the appointment for me within 3 days
1 reviews | Active since Jan 2020
A great many of us have been duped by a deceptive investment platform, resulting in my inability to access my invested funds. I incurred losses exceeding $75,000 due to their *****ulent scheme; however, after filing a formal complaint with lilopgrace75@gmail.com https://xixcheck.org/ I successfully recovered my funds along with the profits I had earned. you can also contact on 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩-+𝟏 ( 6 1 5 )-414-15-6 2.
1 reviews | Active since Jan 2020
A great many of us have been duped by a deceptive investment platform, resulting in my inability to access my invested funds. I incurred losses exceeding $75,000 due to their *****ulent scheme; however, after filing a formal complaint with lilopgrace75@gmail.com https://xixcheck.org/ I successfully recovered my funds along with the profits I had earned. you can also contact on 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩-+𝟏 ( 6 1 5 )-414-15-6 2.
1 reviews | Active since Jan 2020
Warning to all Travellers to steer clear of Global Visa. They are unhelpful, provide no support during the application process. Management disinterested in assisting when complaints are sent. Communication is nonexistent. Charge excessive agency fees for doing absolutely nothing. Consultant Liyah sent the incorrect forms to be filled in. Supervisor Nadia provides zero support.
1 reviews | Active since Jan 2020
Warning to all Travellers to steer clear of Global Visa. They are unhelpful, provide no support during the application process. Management disinterested in assisting when complaints are sent. Communication is nonexistent. Charge excessive agency fees for doing absolutely nothing. Consultant Liyah sent the incorrect forms to be filled in. Supervisor Nadia provides zero support.
1 reviews | Active since Jan 2020
My interaction with Tash at Global Visa in KZN branch was extremely stressful. I feel I was mislead by Global Visa / Tash, not divulging a reason why my visa was rejected. This is after I made payment of R2400 and was told that it is not refundable. I feel that I should be compensated, as another attempt through a different agent was approved. I also do not like the way she communicates by saying "Have a lovely day" by giving you bad news, the last thing you feel after being rejected, is having a lovely day!!!!!!
1 reviews | Active since Jan 2020
My interaction with Tash at Global Visa in KZN branch was extremely stressful. I feel I was mislead by Global Visa / Tash, not divulging a reason why my visa was rejected. This is after I made payment of R2400 and was told that it is not refundable. I feel that I should be compensated, as another attempt through a different agent was approved. I also do not like the way she communicates by saying "Have a lovely day" by giving you bad news, the last thing you feel after being rejected, is having a lovely day!!!!!!
1 reviews | Active since Jan 2020
Absolutely shocking service. They offer Expertise, Stress Free, Customised Solutions, Time Saving on their side. Nadia has no expertise to offer, lack of communication to emails, never returns calls (38 call made to date and 3 calls received from her) and her only thing she can say over the last “8 weeks -it’s been processed”, considering INZ website states 4 weeks. They have cost me 2 airfare changes at a substantial amount and the Stress free solution is a joke. It’s been a stressful one with constant follow up call and emails, hardly any substantial correspondence or constructive feedback, ticket changes and what should have been an exciting memorable time has become a nightmare for two elderly parents. Save yourself time, money and stress and find a company that actually is capable of what they say. Just to add insult to injury another visa company at no extra cost is stepping in to try assist me. That alone speaks a thousand words. Sadly I would give them 0 stars if I had the choice Sadly the response received from Global fails to mention the 38 call made by myself and the 3 returned by themselves (no accountability) they also fail to respond to the fact that the application was paid for on 4 October and I received a letter from the Embassy stating thank you for your application dated 6 November (they cannot answer to why it says that) over a month after I submitted and paid them, they also do not provide me with feedback namely, a detailed timeline showing the day they submitted and uploaded the documentation as at 4 October as proof ( I get a screen shot with no dated or times provided, just stating the now obviously documents uploaded, etc etc that shows no proof of uploaded and submitted times or dates), they cannot provide me the letter whereby I asked them to expedite the application not once but twice, they cannot provide proof that they paid the Embassy on the 4th October as they stated and might I add I requested not once but twice for the declaration to get submitted to get uploaded so my sister can look into it as Global was not forth coming with feedback and correspondence and both these application we finally submitted after a long battle to get them to do so then we Were only to be told by the Embassy they were not completed correctly (this was a form I had to complete and was instructed both times by Global Visa how to fill them in (wrong information provided by themselves) to date still no completed declarations and no response to a email from 28 November email.
1 reviews | Active since Jan 2020
Absolutely shocking service. They offer Expertise, Stress Free, Customised Solutions, Time Saving on their side. Nadia has no expertise to offer, lack of communication to emails, never returns calls (38 call made to date and 3 calls received from her) and her only thing she can say over the last “8 weeks -it’s been processed”, considering INZ website states 4 weeks. They have cost me 2 airfare changes at a substantial amount and the Stress free solution is a joke. It’s been a stressful one with constant follow up call and emails, hardly any substantial correspondence or constructive feedback, ticket changes and what should have been an exciting memorable time has become a nightmare for two elderly parents. Save yourself time, money and stress and find a company that actually is capable of what they say. Just to add insult to injury another visa company at no extra cost is stepping in to try assist me. That alone speaks a thousand words. Sadly I would give them 0 stars if I had the choice Sadly the response received from Global fails to mention the 38 call made by myself and the 3 returned by themselves (no accountability) they also fail to respond to the fact that the application was paid for on 4 October and I received a letter from the Embassy stating thank you for your application dated 6 November (they cannot answer to why it says that) over a month after I submitted and paid them, they also do not provide me with feedback namely, a detailed timeline showing the day they submitted and uploaded the documentation as at 4 October as proof ( I get a screen shot with no dated or times provided, just stating the now obviously documents uploaded, etc etc that shows no proof of uploaded and submitted times or dates), they cannot provide me the letter whereby I asked them to expedite the application not once but twice, they cannot provide proof that they paid the Embassy on the 4th October as they stated and might I add I requested not once but twice for the declaration to get submitted to get uploaded so my sister can look into it as Global was not forth coming with feedback and correspondence and both these application we finally submitted after a long battle to get them to do so then we Were only to be told by the Embassy they were not completed correctly (this was a form I had to complete and was instructed both times by Global Visa how to fill them in (wrong information provided by themselves) to date still no completed declarations and no response to a email from 28 November email.
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