Go Connect
2.8|43 reviews
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Ndivho M
1 reviews | Active since Member
11 Apr 2026, 12:00
Unhappy Customer
The worst and unreliable internet service I've ever used! Almost 24hrs without the internet connection and all they say is that the technicians are on site. This mess has costed me more than the premium amount. I absolutely wouldn't recommend this service provider to anyone else. Very inconsiderate!
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Replies (1)Go Connect's replyOfficial
16 Apr 2026, 10:27Good day Mr Ndivho
As has been communicated to you via email - there was a general fibre outage within your area that affected a number of clients.
Although the issue was with the upstream provider, we at Go Connect do apologize for any inconvenience caused and have offered you a free months' service for the upcoming month of May.
This is to demonstrate our good faith and our commitment in providing an acceptable service to our clients.
We at Go Connect always strive in improving our client service and we value your support.
The Go Connect Team
As has been communicated to you via email - there was a general fibre outage within your area that affected a number of clients.
Although the issue was with the upstream provider, we at Go Connect do apologize for any inconvenience caused and have offered you a free months' service for the upcoming month of May.
This is to demonstrate our good faith and our commitment in providing an acceptable service to our clients.
We at Go Connect always strive in improving our client service and we value your support.
The Go Connect Team
Best regards,
Go Connect's reply16 Apr 2026, 10:27
Official
Good day Mr Ndivho
As has been communicated to you via email - there was a general fibre outage within your area that affected a number of clients.
Although the issue was with the upstream provider, we at Go Connect do apologize for any inconvenience caused and have offered you a free months' service for the upcoming month of May.
This is to demonstrate our good faith and our commitment in providing an acceptable service to our clients.
We at Go Connect always strive in improving our client service and we value your support.
The Go Connect Team
As has been communicated to you via email - there was a general fibre outage within your area that affected a number of clients.
Although the issue was with the upstream provider, we at Go Connect do apologize for any inconvenience caused and have offered you a free months' service for the upcoming month of May.
This is to demonstrate our good faith and our commitment in providing an acceptable service to our clients.
We at Go Connect always strive in improving our client service and we value your support.
The Go Connect Team
Best regards,