Go Connect
Verified Business
|1.3|6 Reviews (last 12 months)|Responds in 87h 22m
Go Connect
Verified Business
|1.3
6 Reviews (last 12 months)
Responds in 87h 22m
Performance(last 12 months):
Ranked In Internet & Telecoms
#63Reply Time
87h 22mNPS Score
-67Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 104h 21m
Ranking
#63
in Internet & Telecoms
Reply Time
87h 22m
NPS Score
-67
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 104h 21m
Review Distribution
1.3|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Ndivho M
1 reviews | Active since Apr 2026
11 Apr 2026, 14:00
Unhappy Customer
The worst and unreliable internet service I've ever used! Almost 24hrs without the internet connection and all they say is that the technicians are on site. This mess has costed me more than the premium amount. I absolutely wouldn't recommend this service provider to anyone else. Very inconsiderate!
Helpful (0)
|Replies (1)NM
Ndivho M
1 reviews | Active since Apr 2026
11 Apr 2026, 14:00
Unhappy Customer
The worst and unreliable internet service I've ever used! Almost 24hrs without the internet connection and all they say is that the technicians are on site. This mess has costed me more than the premium amount. I absolutely wouldn't recommend this service provider to anyone else. Very inconsiderate!
0
Replies (1)SN
Sharon N
1 reviews | Active since Nov 2012
17 Mar 2026, 08:25
Go Connect bad Service
I retuned from the UK in January on my return GO Connect was off line from 2 February for a few days. We had to purchase DATA which has cost us over R500 to use for the duration it was off line. On 13 March we yet again have gone off line. Promises are made to restor the line or fix what is broken today is teh 17 March and we still do not have connectivty my messages on whatsapp are been ignored, I had to spend another R500 for Data who compensates me for that. I have cancled my wifi end of this month and I get a call to ask why I am cancelling.
Helpful (0)
|Replies (1)SN
Sharon N
1 reviews | Active since Nov 2012
17 Mar 2026, 08:25
Go Connect bad Service
I retuned from the UK in January on my return GO Connect was off line from 2 February for a few days. We had to purchase DATA which has cost us over R500 to use for the duration it was off line. On 13 March we yet again have gone off line. Promises are made to restor the line or fix what is broken today is teh 17 March and we still do not have connectivty my messages on whatsapp are been ignored, I had to spend another R500 for Data who compensates me for that. I have cancled my wifi end of this month and I get a call to ask why I am cancelling.
0
Replies (1)MS
MS
Monica S
1 reviews | Active since Mar 2025
2 Jan 2026, 11:36
Go Connect the worst Fiber in SA
. I was promised that a call was logged for this and it won’t take more than 1 week. Finally after 3 weeks (see mails attached for past 2 months only) the router software was upgraded after I threatened to through the router in the street. Two days later the power went off and once again we were back to the orange ball and fibre not working. I once AGAIN called and Corne told me a service agent will phone back. Just as always, this didn’t happen and I believe she is in management (poor management)! I phoned again and the agent helped me to reset the router via my computer. Luckily I wrote down the steps on how to do it. Ever since I have been resetting my own router as its costing me money to keep on phoning. Since the upgrade 13 Dec when the upgrade was conducted our fiber still take a dip for about 10sec min 8 times a day.
Helpful (0)
|Replies (1)MS
Monica S
1 reviews | Active since Mar 2025
2 Jan 2026, 11:36
Go Connect the worst Fiber in SA
. I was promised that a call was logged for this and it won’t take more than 1 week. Finally after 3 weeks (see mails attached for past 2 months only) the router software was upgraded after I threatened to through the router in the street. Two days later the power went off and once again we were back to the orange ball and fibre not working. I once AGAIN called and Corne told me a service agent will phone back. Just as always, this didn’t happen and I believe she is in management (poor management)! I phoned again and the agent helped me to reset the router via my computer. Luckily I wrote down the steps on how to do it. Ever since I have been resetting my own router as its costing me money to keep on phoning. Since the upgrade 13 Dec when the upgrade was conducted our fiber still take a dip for about 10sec min 8 times a day.
0
Replies (1)J