Go Connect
2.8|43 reviews
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Sharon N
1 reviews | Active since Member
17 Mar 2026, 06:25
Go Connect bad Service
I retuned from the UK in January on my return GO Connect was off line from 2 February for a few days. We had to purchase DATA which has cost us over R500 to use for the duration it was off line. On 13 March we yet again have gone off line. Promises are made to restor the line or fix what is broken today is teh 17 March and we still do not have connectivty my messages on whatsapp are been ignored, I had to spend another R500 for Data who compensates me for that. I have cancled my wifi end of this month and I get a call to ask why I am cancelling.
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Replies (1)Go Connect's replyOfficial
18 Mar 2026, 14:34Good day Sharon
We have made contact with you on Monday 16th March explaining that there was a fibre break affecting your service and we assured you that your service will be restored by Tuesday 17th March. Technicians repaired the damaged fibre, and your service was restored as promised on 17th March.
We have tried reaching out to you and offered you some compensation.
At Go Connect we always strive to improve our service and keep our clients happy.
Kind regards
The Go Connect Team
We have made contact with you on Monday 16th March explaining that there was a fibre break affecting your service and we assured you that your service will be restored by Tuesday 17th March. Technicians repaired the damaged fibre, and your service was restored as promised on 17th March.
We have tried reaching out to you and offered you some compensation.
At Go Connect we always strive to improve our service and keep our clients happy.
Kind regards
The Go Connect Team
Best regards,
Go Connect's reply18 Mar 2026, 14:34
Official
Good day Sharon
We have made contact with you on Monday 16th March explaining that there was a fibre break affecting your service and we assured you that your service will be restored by Tuesday 17th March. Technicians repaired the damaged fibre, and your service was restored as promised on 17th March.
We have tried reaching out to you and offered you some compensation.
At Go Connect we always strive to improve our service and keep our clients happy.
Kind regards
The Go Connect Team
We have made contact with you on Monday 16th March explaining that there was a fibre break affecting your service and we assured you that your service will be restored by Tuesday 17th March. Technicians repaired the damaged fibre, and your service was restored as promised on 17th March.
We have tried reaching out to you and offered you some compensation.
At Go Connect we always strive to improve our service and keep our clients happy.
Kind regards
The Go Connect Team
Best regards,