1 reviews | Active since Member
My name is Simon Mokgope I bid on a car advertised as a Suzuki swift sport 1.6 2010 model on Thursday the 19th of Feb upon collection on Monday the 23rd I was presented with a Suzuki Alto 1.0 my receipts show I paid for a Suzuki swift sport 1.6 2010. I then raised the issue with the Pretoria branch manager who seemed not interested He just told me this things happened and that I must take it up with head office I refused to take position of the car and immediately filled and signed the discrepancy section of the release form as this amounts material misrepresentation under section 41 of the CPA and not a matter of voetstoots I have already send e mails to head office and made numerous calls to head office they promised to come back to me within two days note that calls take 2minutes before being answered. Im worried they might start charging me for storage fees for a car I did not order this is already affecting me negatively as a paying customer I expected more from this company that prides itself with words like bid today drive tommorow.If this is resolved fairly I promise to come and give feedback if not I will also come back to share Cause I feel like I bought horse and got a donkey.Though both cars are from my favourite brand Suzuki. swift sport is a significantly more valuable than an Alto and forcing me to keep the Alto will onstitute unfair enrichment on their part. Now I'm just hoping for the best but also prepared for the worst