Poor communication

My CST NO is 471949. MY name Simon Mokgope Gobid does not want to give my money back R32000 Their whatsapp is useless when you call customer care you can wait 10 minutes with no answer I have already spent more than R500 on airtime trying to resolve a simple issue whereby they described a car as swift sport 1.6 only to find its an alto 1.0 I regret doing business with Gobid fast to take your money slow to resolve their mistakes poor communication I would not advise anyone to do business with this company