Goddess Lifestyle Living incomplete project for x2 of its unhappy customersustomer

Hope this serves to assist someone out there looking to do work with the company. As I only hope the same would have been granted to me before engaging with her from SA Homeowners mag where she has featured once or twice- as that becomes her point of reference when engaging with her for the first time, which does leave one impressed and with a sense of some assurance. I came across Mapudi business online and was impressed with her work. I rang her and arranged meeting for assessment and paid the necessary first consultation fee. She arrived and we spoke and she had wonderful ideas. All went well and we agreed on a concept. This all began in July 2024, I paid an initial 80% an amount of R74K odd, on the back of an invoice of 80K odd. The project went on for over 3 months, project was mor or less 60%/70% complete at the said point, workers would come late and leave late, and it came to a point where I pushed for them to complete as I could not longer deal with worker in my house for such an extended period – especially given we had agree on a time line and they were way over by months and still not completed. All was fine with the exceptions of the issues raised. In my excitement of trying to support black owned business I referred the same to another person. Needless to say to date my project is still not complete there are still issues prevailing on my project and furniture items not yet delivered and missing, dressing table its chair, lounger in bedroom and other fixes in bathroom bedroom makeover that were never delivered or completed. I agree have not paid the balance of the invoice as I am also awaiting the completion of the project- I even reached out in Jan 2025 hoping to have the business owner acknowledge the matter, and come and complete the project thereby allowing me to make the final payment, I am being ignored and suspect am blocked as my call not going through. Let me tell you the person I referred sits in the same predicament I feel bas as her project was worth 10X mine and she has paid over 90% of these and sits with also more incomplete. She too is blocked by the owner/owners.

What’s ticked me off is that I tried to mediate the matter between the two parties as I felt responsible this is when I realised, we may be dealing with someone who thinks they are a “clever”. We were introduced to another lady and told she is the partner/owner (of which this was never the case at inception) promises were made and yes never met. To date we both have not heard from the lady we have known as the owner Mapudi and have been left with projects left incomplete no explanation or updates. It is sad and disappointing as we hoped we would be uplifting another black owned business and genuinely liked her work in spite noting that she used cheaper products, temu items and I can only presume subgrade tiles/ products ( you can take me up on these we have done our homework). We were hoping she would finish the work on both and we could part on a amicable note. However, we were left with egg on our faces. And in all truth I doubt we are the first she has done this too given the way she handled things I suspect there are more of us out there.

I hope this helps another person out there – we will take on legal action on the matter as right is right and what she did is wrong- yet she continues to use pictures of our incomplete projects for her adverti*****ts on her platforms- the audacity of it all. Be safe guys when using these so call renovation companies – do your research, and lets call out bad practises and forward each other. As I went to the location of her shop in North riding( 80 Design Blvd, Northlands Deco Park) as part of my due diligence and she has a store there. We are busy with legal matters and hope to be compensated for our losses. Be warned. Companies website for you information if your are busy with your due diligence is www.goddessinteriors.co.za

Overall what started off like a great working relationship was not the case. -Time lines were not honoured- 3week project timeline endured over 6 months and counting -quality of the work on some parts not honoured -overall customer satisfaction not met -unprofessional behaviours experienced -questionable quality of products/finishes

Hope this helps someone out there trying to find reliable interior designer/refurbishes etc.

I can only hope and pray companies like SA Homeonwers whom we are relying on at times to guide us on reputable artisans in the field can also forewarn us as we place reliance on their association with these companies when doing our due diligence as I did. And yes I confirm no doing of their own but it would be nice.

D Mokoena