PATHETIC SERVICE

My parents bought a property that was a late estate paid monies into Good Hope Estate trust account which the matter took a year before everything was settled. We were advised due to all the interest that was accumulated the transfer lawyers fees would be covered from that. Last year December the seller received their funds however the lawyer was not paid every week we have been calling and sending msgs but no feedback or responses to our calls or mgs. My parents did not receive a cent from all the interest. Still have not received their title deed as well. This is very unprofessional and a disgrace as to my parents are pensioners.