SJ
Susanca J
Active since Jun 2018
18
Reviews
0
Industries
Reviews
18 reviews2 months ago
Great aftercare service
Their clientele is one of the best. I received a call from Ebrahim today, very humble and going the extra mile to ensure the client is happy and have a peace of mind. Thank you Ebrahim, may God Bless you.
53 replies
2 months ago
Furious Beyond
Beyond furious... Feeling ****med. So we have been signed up with them since 2023. Paid every month and then made agreement to make partial payment for December 2023 but paid it up to date within 3 months after. Few days ago my husband contacted them to ask howcome the debt is not even closed to being settled as we are supposed to be done in march 2027. For them only to reply this morning stating few accounts has been terminated without our knowledge and the amounts balances is far different to the monthly statement balance. For all these years where have our money really been going to. This is unacceptable
0 replies
6 months ago
****** chicken
****** horrible undercooked chicken with bad customer service and no solutions. Have been mailing and calling everyday and speaking with different agents who every time giving different information
0 replies
14 months ago
PATHETIC SERVICE
My parents bought a property that was a late estate paid monies into Good Hope Estate trust account which the matter took a year before everything was settled. We were advised due to all the interest that was accumulated the transfer lawyers fees would be covered from that. Last year December the seller received their funds however the lawyer was not paid every week we have been calling and sending msgs but no feedback or responses to our calls or mgs. My parents did not receive a cent from all the interest. Still have not received their title deed as well. This is very unprofessional and a disgrace as to my parents are pensioners.
0 replies
15 months ago
Furious
I'm loosing my cool with them now. When signing up which was 2 years back everything seems roses and petals. We were advised that should there be a month that we request that payment be made less or skip we must informed them. Last year December 2024 we requested that they only deduct the bond payment. We have been calling several calls everyday from creditors that we owe. When reaching out we were advised that they will call us back which was Monday already. I have been sending msgs and emails. The only response I received via email was that I must pay ... Like for real. Why weren't we informed this before hand. We struggling financially and not a month went past that we did not pay besides the lesser amount in December that was told to us by Nazeem and Chantal still. The coldness which we have been receiving this week from the agent via WhatsApp and email make me furious.
106 replies
19 months ago
Affordable prices but food quality bad
Took my family for lunch at MILNERTON'S branch. We ordered the birthday promotion which was 6 * chicken schnitzel meals for r60 per plate, ( we ordered cheese sauce extra and milkshakes) price wise not bad at all. But my kids messed their food said there is no taste to it, schnitzel was hard, chips was soggy tasted like mashed potatoes. Place is clean and lovely play area for kids to play. Just think they need to work on the quality of their food.
0 replies
33 months ago
Horrible Service
My Father went on retirement in Dec 2022 and then he went to apply for his provident fund at mibco in Jan 2023. He worked at Peninsula Auto Cooling in Tokai for 11years. Until today my Father did not receive a cent as they state the owner is in arrears with paying the funds and it's at legal department. Every week my dad call and no resolution. This is pathetic as my parents are pensioners and there is no income besides their pension money.
0 replies
33 months ago
Pathetic SERVICE
Flippn Bad Service overall... Thursday morning 20th July they decided to freeze my mother's account. We went into the branch then was advised it will take 48hours before we can access account again. Proof of payment was give to them of the funds that was paid into the account. Saturday morning we went back into the branch in Goodwood and then they advised us it will be open for access within the day. Yesterday my mother called in to the call centre and while being on the line with them they hung up. This morning we went back into the branch and now they state the problem is with Std Bank bare in mind Thursday, 20th July 2023, std bank confirmed that payment is legit. The more we tried to explain to the manager the more they tried to swift the blame to Std Bank. We left without any resolution I then asked can't my mother then close her account coz this is pathetic and they state they won't be able to do that. Cost of living is already so high now imagine my mother who is a pensioner that have to travel everytime to the branch as she can't access her account.
120 replies
41 months ago
Pathetic Service
I have been calling Standard Bank insurance since 4th November 2022 have been sending emails and no solution. They send 3 different types of contractors to check the geyser out all 3 state its a mani****orer fault of kwikot but no1 solve the problem as the geyser still under warranty. The water bill is sky high due to the leakage. I wonder who is going to pay for the bill.
396 replies
67 months ago
Good Customer Skills
I would like to thank Grant at Goodwood HalaalDebonairs Pizza. Ive placed an order via uber eats at 4:30pm but the driver never pitched to collect my order but payment went through. Grant called me back and stated he will sent one of debonairs drivers to drop my order. Thank you for your service.
0 replies
Review Distribution
5 Star
2 (11.11111111111111%)
4 Star
1 (5.555555555555555%)
3 Star
0 (0%)
2 Star
1 (5.555555555555555%)
1 Star
14 (77.77777777777777%)