GOODSONS TROPICAL HOTEL ****

1st I made a booking for next year June clearly indicated that I will make payment later. they deducted half the amount without my permission & without sending an email to inform me the amount will be deducted 1 night after I made the booking. Cancelled my booking & it clearly indicates & states that I will be refunded the whole amount taken with no charges now the hotel GOODSONS TROPICANA HOTEL wants to take a admin fee . Why did they deduct money a year before? there wouldn't been a need for all that admin if they just didnt take my money to begin with. I WANT MY MONEY RETURNED FULL AMOUNT