Govan Mani La Lucia - Return Policy

Bought JBL ear pods as a gift to my son. He tried the earphones and discovered that it did not fit well in the ear and was hurting his ear. Within 2 days of purchase i tried to return it. The manager rudely refused to accept the return. He said that the packaging box was torn and he wont be able to re-sell it. He also cannot return to supplier. I am now stuck earpods that my son caanot use My advice is not to buy products from Govan Mani and they have both rude staff and a poor return policy.