Government Employees Pension Fund Ombudsman (GEPO)
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Government Employees Pension Fund Ombudsman (GEPO)
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Cecilia J
1 reviews | Active since Jan 2025
17 Apr 2026, 12:26
I have contacted thi...
I have contacted this office in 2025 December regarding complaint against GEPF up until today theres no intervention from their offices I have been copying them in each and every email that I'm writing to GEPF with the hope that they will intervene but no I have directly written to them gave them the background of my complaint all details but still I have not been assisted
Helpful (0)
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Cecilia J
1 reviews | Active since Jan 2025
17 Apr 2026, 12:26
I have contacted thi...
I have contacted this office in 2025 December regarding complaint against GEPF up until today theres no intervention from their offices I have been copying them in each and every email that I'm writing to GEPF with the hope that they will intervene but no I have directly written to them gave them the background of my complaint all details but still I have not been assisted
0
Replies (0)jH
james H
1 reviews | Active since Apr 2013
9 Apr 2026, 13:01
CAN YOU AS THE CHAIRPERSON PUT IN SOME EFFORT AND CALL ME BACK YOU AND GEPF IS *****ING FROM THE POOR AND EVERTONE IS DUMPING IT UNDER THE CARPET
DEAR OMBUDSMAN I am writing to issue a final formal complaint regarding the funeral policies of my deceased family members, my Mother Chrisnel Hudson ID: ***; deceased 2 May 2026 7 years ago. My Father James Henry Hudson ID: ***; who passed away 12 February 2026, 6 years ago; and my sister Vernica Theresa Margret ID: *** who past away 15 March 2026, 5 months ago. All required documentation have been submitted and also handed in at you offices by hand on numerous occasions, yet no payments, updated, or feedback have been received from the funeral policy provider as well as GEPF. According to their own policies, these payments should have been processed within 48 hours after death of my family members and receipt of all relevant documentation which was handed in at your offices by hand. This continued inaction constitutes gross mismanagement, breach of trust, and failure to comply with contractual and legal obligations. The delay has caused unnecessary hardship, and inconvenience, and may affect thousands of other beneficiaries if left unresolved. I hereby demand immediate payment, which must include: The funeral fund policy amounts owed, Accrued interest for the entire period of delay, calculated according to legal and contractual standards, and Full reimbur*****t of all costs and expenses incurred due to repeated visits, communications, and attempts to resolve this matter. Please be advised that if this matter is not resolved within 48 hours of this notice, I will escalate this issue without further delay to court for formal investigation and exposure. I expect written confirmation that the payments for my deceased family members process have commenced. All previously submitted and personally delivered documentation is available on for verification on request. This serves as your final warning to act in accordance with the law and your contractual obligations. Regards James James Hudson Coordinator: Change Management Service Excellence and Quality Work number: +***6 C: +27 (0) 82 ***
Helpful (0)
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james H
1 reviews | Active since Apr 2013
9 Apr 2026, 13:01
CAN YOU AS THE CHAIRPERSON PUT IN SOME EFFORT AND CALL ME BACK YOU AND GEPF IS *****ING FROM THE POOR AND EVERTONE IS DUMPING IT UNDER THE CARPET
DEAR OMBUDSMAN I am writing to issue a final formal complaint regarding the funeral policies of my deceased family members, my Mother Chrisnel Hudson ID: ***; deceased 2 May 2026 7 years ago. My Father James Henry Hudson ID: ***; who passed away 12 February 2026, 6 years ago; and my sister Vernica Theresa Margret ID: *** who past away 15 March 2026, 5 months ago. All required documentation have been submitted and also handed in at you offices by hand on numerous occasions, yet no payments, updated, or feedback have been received from the funeral policy provider as well as GEPF. According to their own policies, these payments should have been processed within 48 hours after death of my family members and receipt of all relevant documentation which was handed in at your offices by hand. This continued inaction constitutes gross mismanagement, breach of trust, and failure to comply with contractual and legal obligations. The delay has caused unnecessary hardship, and inconvenience, and may affect thousands of other beneficiaries if left unresolved. I hereby demand immediate payment, which must include: The funeral fund policy amounts owed, Accrued interest for the entire period of delay, calculated according to legal and contractual standards, and Full reimbur*****t of all costs and expenses incurred due to repeated visits, communications, and attempts to resolve this matter. Please be advised that if this matter is not resolved within 48 hours of this notice, I will escalate this issue without further delay to court for formal investigation and exposure. I expect written confirmation that the payments for my deceased family members process have commenced. All previously submitted and personally delivered documentation is available on for verification on request. This serves as your final warning to act in accordance with the law and your contractual obligations. Regards James James Hudson Coordinator: Change Management Service Excellence and Quality Work number: +***6 C: +27 (0) 82 ***
0
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Modiehi
1 reviews | Active since Dec 2025
1 Dec 2025, 21:19
Poor service deliver...
Poor service delivery as I submitted my complaint on the 26 of August 2025, when I checked the progress emails were ignored and I made a follow up by phone I was told it went for assessment no correspondence up to this level.
Helpful (0)
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Modiehi
1 reviews | Active since Dec 2025
1 Dec 2025, 21:19
Poor service deliver...
Poor service delivery as I submitted my complaint on the 26 of August 2025, when I checked the progress emails were ignored and I made a follow up by phone I was told it went for assessment no correspondence up to this level.
0
Replies (0)