CAN YOU AS THE CHAIRPERSON PUT IN SOME EFFORT AND CALL ME BACK YOU AND GEPF IS *****ING FROM THE POOR AND EVERTONE IS DUMPING IT UNDER THE CARPET

DEAR OMBUDSMAN

I am writing to issue a final formal complaint regarding the funeral policies of my deceased family members, my Mother Chrisnel Hudson ID: 4310190053081; deceased 2 May 2026 7 years ago. My Father James Henry Hudson ID: 3808025063085; who passed away 12 February 2026, 6 years ago; and my sister Vernica Theresa Margret ID: 6806080126083 who past away 15 March 2026, 5 months ago.

All required documentation have been submitted and also handed in at you offices by hand on numerous occasions, yet no payments, updated, or feedback have been received from the funeral policy provider as well as GEPF.

According to their own policies, these payments should have been processed within 48 hours after death of my family members and receipt of all relevant documentation which was handed in at your offices by hand.

This continued inaction constitutes gross mismanagement, breach of trust, and failure to comply with contractual and legal obligations.

The delay has caused unnecessary hardship, and inconvenience, and may affect thousands of other beneficiaries if left unresolved.

I hereby demand immediate payment, which must include: The funeral fund policy amounts owed, Accrued interest for the entire period of delay, calculated according to legal and contractual standards, and Full reimbur*****t of all costs and expenses incurred due to repeated visits, communications, and attempts to resolve this matter.

Please be advised that if this matter is not resolved within 48 hours of this notice, I will escalate this issue without further delay to court for formal investigation and exposure.

I expect written confirmation that the payments for my deceased family members process have commenced. All previously submitted and personally delivered documentation is available on for verification on request.

This serves as your final warning to act in accordance with the law and your contractual obligations.

Regards James

James Hudson Coordinator: Change Management Service Excellence and Quality

Work number: +27 12 848 8846 C: +27 (0) 82 828 8429