GEPF POOR SERVICE

GEPF feels that my pension money belongs to them. i claimed from the two pot sytem on 2025/03/03.I claim was processed and i waited ..4 weeks later i checked the progress only to find out tbat my claim was rejected at the bank.I had to find out 4 weeks later after i called them.They did not inform me at all.Then i had to go through a whoke process at home affairs and apply for a temporary id and an id..this took three days to complete this .It forwarded tge bankkng confirmation letter weeks ago and recentky with the id.Everytime i call each consultant tells me a different story.It' s almost two months later and i haven't received my money!!! Is this your pension money???? I would like to know? if this money came from their hardwork and sweat. Why am i being sent up and down and calling like a lunatic for my own money.They keep telling me they sent my updated documents.Then when i call again someone else informs me that it has not been sent ..I sent emails after emails and no one responds..Why are they hoidung onto my money!!! my money !! Money i worked for!!! I cannot express my frustration right now..Nothing has been done since the 2025/03/03. They don't answer emails ,you cannot get through to them!!! what are they doing here ?? But they receive salary every month for doing what? this is poor servuce at it's best.It's my money!!!