1 reviews | Active since Member
I just accompanied my spouse to the doctors surgery. I had to take the day of from work and booked family responsibilty leave as he is really unwell so I called the surgery earlier and made an appointment to see the doctor, I also asked the lady that picked up the phone if I could have some sort of proof confirming that I accompanied my spouse as it would be required by the company I work for and she agreed. She said that they could give me a copy of his sick note and would mention that he was accompanied by me. Upon arrival at the surgery, I noticed that there were about 4 receptionists and my spouse was seen to by the doctor, while the doctor was writing a note to confirm that I was with my spouse, he received a call from one of his receptionists stating that he could not give the note to me but could not explain the reason behind this. The doctor suggested I speak to the ladies in front which I did, but they still refused to give me proof confirming that I was there. The only explanation I got was that "it's against the rules" , when I began asking questions they ignored me and when I asked to speak to the doctor again, one of the ladies, locked the door leading to the doctors room. I am absolutely disgusted by the their behaviour and had I known that they would not assist me, my spouse and I would of used a different establishment.