Rude and arrogant manager on duty

Great doctor but the manager in charge has no way of speaking to patients the most arrogant and rude individual I've ever seen being a regular patient at the practice really makes me want to go to another practice because of the manager being so unprofessional and arrogant no way of speaking to clients or patients this guy needs to be removed from the practice his giving the practice a really bad reputation and that's certainly not good for business