1 reviews | Active since Member
Stay away from this place
They do a **** job
First they only try to call you once with a quote, then they go ahead and do what they want even though you havent approved the quote then they charge 3 x the normal price for a battery and when you call the manager to complain he says bring the battery in and buy it somewhere else even though they did the job without your authorisation, i had to challenge him with the CPA in order for him to apologise and drop his attitude, even though they were 2000 above my max amount stated before continuing
Now its a year later and im actually needing to use my generator, i tried to start and the whole pull start system fell apart it turns out they only put 1 new bolt and 1 bolt ,so rusted and stripped that there is now way any intelligent person would have used it again, to hold the entire pull start cover on, this is now broken off and the inside is also damaged where i have to replace
This happened about a week ago
So i would have called tomorrow to complain, but after the managers arrogance and attitude last year with regards to his staff doing a job without the approval of the customer and basically saying because i was busy working its my fault and they tried to call once in 3 weeks so its ok that they went ahead and went above my max amount that i said they were approved to do, i figured i would get nowhere
But then i thought i better warn others, if you are going to go there, check every little thing before and after, otherwise you will be ripped off and the job wont be completed properly
Also make sure they know not to proceed without your authorisation, places like this think they are smart, the law says they need your permission to do a job and have to quote first, otherwise any place could do what they want