GL
Gp Lawnmowers
Unclaimed Business
GL
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceXM
Xavier M
1 reviews | Active since Jan 2020
29 Sept 2024, 07:30
******s and terrible service
I had ******s and terrible service from this place. Made to feel like you don't exist. I was there early, to get my borehole pump sorted. While the guy was assisting me he was called away by his manager, to assist other people, like I was not even there, is not first come first serve, so I had to stand there waiting like an no a body. Eventually when he can back to assist, his manager can back a second time asking him is he going to be long, like him assisting me is a waste of his time. There's no customer service, I saw them interact with the White customers total contrast to the service I received, I guess because I'm Coloured. Its extremely sad hat thing like this still happen.
Helpful (0)
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Xavier M
1 reviews | Active since Jan 2020
29 Sept 2024, 07:30
******s and terrible service
I had ******s and terrible service from this place. Made to feel like you don't exist. I was there early, to get my borehole pump sorted. While the guy was assisting me he was called away by his manager, to assist other people, like I was not even there, is not first come first serve, so I had to stand there waiting like an no a body. Eventually when he can back to assist, his manager can back a second time asking him is he going to be long, like him assisting me is a waste of his time. There's no customer service, I saw them interact with the White customers total contrast to the service I received, I guess because I'm Coloured. Its extremely sad hat thing like this still happen.
0
Replies (0)JV
Johan V
1 reviews | Active since Jan 2020
24 Jan 2024, 18:06
No customer service
I tried to get a price on a spare part for my lawnmower i filled in the form on their website on thuesday evening no response at all and then they say the are available 24/7 pathetic servive for someone who might have become a client but i wont support them know will go somewhere else
Helpful (0)
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Johan V
1 reviews | Active since Jan 2020
24 Jan 2024, 18:06
No customer service
I tried to get a price on a spare part for my lawnmower i filled in the form on their website on thuesday evening no response at all and then they say the are available 24/7 pathetic servive for someone who might have become a client but i wont support them know will go somewhere else
0
Replies (0)DJ
CN
Cameron N
1 reviews | Active since Jan 2020
8 May 2021, 21:10
****holes
Stay away from this place They do a **** job First they only try to call you once with a quote, then they go ahead and do what they want even though you havent approved the quote then they charge 3 x the normal price for a battery and when you call the manager to complain he says bring the battery in and buy it somewhere else even though they did the job without your authorisation, i had to challenge him with the CPA in order for him to apologise and drop his attitude, even though they were 2000 above my max amount stated before continuing Now its a year later and im actually needing to use my generator, i tried to start and the whole pull start system fell apart it turns out they only put 1 new bolt and 1 bolt ,so rusted and stripped that there is now way any intelligent person would have used it again, to hold the entire pull start cover on, this is now broken off and the inside is also damaged where i have to replace This happened about a week ago So i would have called tomorrow to complain, but after the managers arrogance and attitude last year with regards to his staff doing a job without the approval of the customer and basically saying because i was busy working its my fault and they tried to call once in 3 weeks so its ok that they went ahead and went above my max amount that i said they were approved to do, i figured i would get nowhere But then i thought i better warn others, if you are going to go there, check every little thing before and after, otherwise you will be ripped off and the job wont be completed properly Also make sure they know not to proceed without your authorisation, places like this think they are smart, the law says they need your permission to do a job and have to quote first, otherwise any place could do what they want
Helpful (0)
|Replies (0)CN
Cameron N
1 reviews | Active since Jan 2020
8 May 2021, 21:10
****holes
Stay away from this place They do a **** job First they only try to call you once with a quote, then they go ahead and do what they want even though you havent approved the quote then they charge 3 x the normal price for a battery and when you call the manager to complain he says bring the battery in and buy it somewhere else even though they did the job without your authorisation, i had to challenge him with the CPA in order for him to apologise and drop his attitude, even though they were 2000 above my max amount stated before continuing Now its a year later and im actually needing to use my generator, i tried to start and the whole pull start system fell apart it turns out they only put 1 new bolt and 1 bolt ,so rusted and stripped that there is now way any intelligent person would have used it again, to hold the entire pull start cover on, this is now broken off and the inside is also damaged where i have to replace This happened about a week ago So i would have called tomorrow to complain, but after the managers arrogance and attitude last year with regards to his staff doing a job without the approval of the customer and basically saying because i was busy working its my fault and they tried to call once in 3 weeks so its ok that they went ahead and went above my max amount that i said they were approved to do, i figured i would get nowhere But then i thought i better warn others, if you are going to go there, check every little thing before and after, otherwise you will be ripped off and the job wont be completed properly Also make sure they know not to proceed without your authorisation, places like this think they are smart, the law says they need your permission to do a job and have to quote first, otherwise any place could do what they want
0
Replies (0)OS
Oliver S
1 reviews | Active since Jan 2020
6 Jan 2016, 11:47
No services rendered after two month delay
I have a household generator, and it began leaking diesel or oil a long time ago. I contacted GP Lawnmowers who supplied the unit. They came out several times and claimed to have fixed the leak by tightening some nuts. The leak always persisted though. Eventually they decided to take the unit in. I didn't hear anything for a month. I phoned them and they couldn't remember what I was referring to. But they found it, and agreed to deliver it to me. Another month passed. I phoned again, and they claimed to have fixed the leak. When I told them it's been 2 months, he was upset and denied it, claiming I made a mistake and it was only 1 month. After having received the unit back, I discovered that it was still leaking. They also scratched it quite deep.<br> I may add that 2 years ago when they first collected it for a service, the load truck reversed into it.<br>
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Oliver S
1 reviews | Active since Jan 2020
6 Jan 2016, 11:47
No services rendered after two month delay
I have a household generator, and it began leaking diesel or oil a long time ago. I contacted GP Lawnmowers who supplied the unit. They came out several times and claimed to have fixed the leak by tightening some nuts. The leak always persisted though. Eventually they decided to take the unit in. I didn't hear anything for a month. I phoned them and they couldn't remember what I was referring to. But they found it, and agreed to deliver it to me. Another month passed. I phoned again, and they claimed to have fixed the leak. When I told them it's been 2 months, he was upset and denied it, claiming I made a mistake and it was only 1 month. After having received the unit back, I discovered that it was still leaking. They also scratched it quite deep.<br> I may add that 2 years ago when they first collected it for a service, the load truck reversed into it.<br>
0
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