Poorest service ever received from GR Tax

I had the worst service from Byrond@grtax.co.za amd Shireen. They completely ignored my requests and emails after Byron asked me to stay with GR tax in June2020 after I would have gone to Bulls eye tax consultants. I wish I never gave Byron the opportunity as we are 3days away from tax season closing and I was ready very early with all my tax papers. This was the worst service yet and my tax return will probably not be done this year due to GR Tax Tygervalleys lack of customer service and feedback. Byron did not only forget about me but both Byron and Shireen just totally ignored my emails sent to them. I am so dissatisfied and quite angry with how they wasted my time. Whenever I call Byron he would be on the road or at the shop.