1 reviews | Active since Member
Grain Carriers workshop received our truck for a annual major general service, as this is what is is required to do to a truck to keep it in fit running condition as we do every 20,00KM major every 40,000Km. After having the service done the following issues opened to us due to negligence which has been admitted by Berine Von Wielligh and has taken 6 months to get that word we F%%CKED up and we will credit your account. however this is to save the next guy who falls in this prediciment - our business is 6 months with a standing truck due to this issue no work with a truck is a no income.
Faults and facts
1. Truck would not start - Only if the truck was primed and cranked for long period would it start ( Showing starter overheating warning) We were informed - this is sensors ( They were incorrect, However we were billed R12,000 +-) and it went on for a few weeks but they could not resolve the issue. Eventually 5 Months later the CFO Berine Von Wielligh got involved and resolved this issue having MAN come out to repair this fault ( However we get here only because of a few more MAJOR faults caused by GC Truck Centre.
1. Truck was sent for a Referb, all panels where fitted so badly nothing lined up 2. Truck Morrow electrics lights and central locking not connected properly 3. Couldn't open the driver door but but they delivered the truck to us 4 LED light was brand new but cause it was after market did not work - Paid for a genuine MAN light 5. Truck has been in and out of workshop for 5 Months due to GC mess up 6. Bridged MAIN Fues blew all the ECU, Gearbox so on completely ruined the computers, ( Repaired but only 6 months later) 7. Sent back 5 times to get the truck sorted each time the workshop would lose a panel or a clip of some sort so the truck becomes not finished but more stripped
GRAIN CARRIERS HAS ADMITTED FAULT BUT WILL NOT EVER WORK ON MY TRUCKS AGAIN OR WILL I GO CLOSE TO THEM THEY ARE THIVES AND HAVE DONE EVERYTHING TO SORTING THE PROBLEM. We are sitting 6 months out of income due to Grain Carriers but they have been paid in full for the above work
We have 12 Months of income statements from our work and we never let the contractor down, however they can't service or repair trucks properly or fit electrical parts in correctly. coming to the final time tactic Bernie mentioned over the phone today was he doesn't care about the fact lawyers are sending him letters he actually doesn't even read them... this company has zero respect for anybody.
I WOULD NEVER WISH THIS ON ANYONES BUSINESS
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